First impressions were very favourable, lovely house and gardens and gorgeous surrounding countryside.
On closer inspection the cleanliness of the rooms were below par. The toilet pans would benefit from regular bleaching.
If you decide to book the house make sure you take sufficient towels as the ones supplied would be a useful substitute for sandpaper. Excellent for ridding your person of dry skin.
There was nothing to keep out the hordes of flies, especially from the very small kitchen. We had to purchase sticky fly strips to keep down their numbers down which was not a pleasant sight.
The upside was the beautiful area which we explored and enjoyed plus the weather was kind to us.
The sour note came when we tried to claim back our £1000 deposit.
The owner still hasn't returned our money due to a plastic bowl supposedly gone missing although we never had an inventory of the contents at the beginning of the holiday so can't say if it was there or not. A wine stain that should have been covered by the cleaning charge that we paid and a 10 euro tennis racket that mistakenly got exchanged for one of ours.
Offers have been made to pay for these "misdemeanours" but after over a month we still haven't received our deposit minus the charges.
Owner's Response: At the time of receipt of your comments, the bank details for the account into which the security deposit was to be refunded had only been confirmed to us two and a half hours earlier and we were in the process of issuing the refund. We "could not" issue the refund any earlier as we did not have the bank details
If the house was dirty at the time of your arrival, we would gladly have cleared up any issues you had but you did not inform us of any issues.
There was an influx of flies during some of the summer, in my own house as well, and we had to go to great lengths to keeps door and windows closed as well as kitchen surfaces clean to avoid them coming in.
Regarding the deductions, in the email to your lead party member informing her of the deductions, the subject was left open for discussion, as is the case for all bookings where there are deductions. As of the 08/09/13 we had not heard back from your lead party member with any comments so we are unsure as to what "offers were made to pay for these".
The group that stayed the week prior to yours also stayed in 2012 and are hoping to book again in 2014. Another group who stayed this year for the first time are hoping to come back next year if they can get their group to agree on dates. A group who came during summer 2012 have booked again in 2014. We have just had another group stay for the fourth time.
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