Nice property but very rude owner!!!
Diane - the owner of this lovely property, was extremely rude and very unprofessional when it came to talking to us and dealing with the issues that arose right off the start. For one, we lost power the second day and things progressively went worst as the stove gave up on us and the the air conditioning unit broke. Diane accused us of making it up to get free stay!!! That was beyond unprofessional and very demeaning to say the least. It was one extremely unpleasant experience and I'm glad we could vacate only two days after we moved in.
We found a lovely one bedroom cottage just down the street with the sweetest people and are still here by the beach (staying for two weeks, the beach is absolutely amazing btw)
Again, the property and the management team were absolutely amazing but the owner is a rude, unprofessional and very stuck up woman who has no idea what customer service is all about!
Owner's Response: I truly appreciate that the renter found it in herself to recommend the property, if not me, the owner. There are two sides to every story, and I'll keep any negative comments I have between her and myself. If would-be renters look at earlier reviews, I think they'll see an opposite reaction to my hospitality. And if anyone has further doubts, I can put them in touch with my property manager. I will add, also, that the renter was charged only for the cleaning fee and nothing more, and I was hospitable enough to allow her to check in before she had paid in full.
Indeed, it turned out that the breaker for the stove and water heater had tripped, and then the a/c stopped working -- but she and I had already had issues with one another before that. The a/c is now fixed, as is everything else, and the condo is back to being squeaky clean and in working order.
Thanks for considering Sea Breeze as an awesome place to stay at Indian Rocks Beach!
Helpful votes: 1/1
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