Not what you see!!!
Review Submitted: June 5, 2009
Date of Stay: May 2009
My family and I went to Costa Rica for a week in May 2009 and stayed at the Quinta del Sol Hernandez. The house was infested with ants, no where near close to the beach,
unmaintained dirt road to get down to access the house and very much away from everything. The first day we were there two guys show up and say they were with a landscaping company but they didn't have a truck or any type of tools. Once I told them I was calling the property manages they took off running. Don't bring anything you don't want stolen....this house is very much off the beaten path and subject to break-ins. The electricity went out every time it rained and the last time it went out we had no water and didn't get any before we left. I recommend that you try somewhere else to stay that is closer to the attractions and where it is more secure. This home is great for people who want to stay at the house and not venture out and that don't mind doing without electricity.
Owner's Response: It is exactly what you see ,this is in response to this review which was very negitive , i am the owner and my property managers worked above and beyond the call of duty with this guest ,bu several things need to be cleared up first and for most my villa is as safe as just about anywhere in the world , besides being fenched and gated it has a alarm system and we have never had a problem at the villa with respect to that and this client had nothing stolen or robbed, so i do not understand why she says this stuff, a small ant problem was there it was attended to by property managers and fixed at once same as fan in bedroom , the ac worked but the last guest did not tell us fan broke, a minor thing in my book ,we have aux water tank, the power was out because of big storm everywhere and power was out all over Tamarindo area nothing that unusal if you have ever been to CR , we put them in a condo because they were afraid of the dark at my expense we are in a country setting as the ad
describes and guanacaste is know for its dirt roads and i can tell you they are much better now than they used to be and it is just 9 min by car to the beach just like i advertise not 9-or 10 miles, as far as the people who show up in uniform are with the lanscape company who come every week and sometimes more if things need to be done they are the best same as the pool guy , and my property managers have been in Tamarindo for a very long time and everyone loves them and this client told them everything was great ! So come join the many happy people whom know how to go with the flow ,its not always perfect in Central America but that is why a lot of us love it there it is a beautiful place with fantastic people , 5 min down the road on a dirt road is the JW Marriott Hotel and Spa and Hacienda Pinilla Golf club off the beaten track as well just the way we like it and presisely why i bought and built this villa had i wanted to be in town in the crowds and traffic and noise i would have .
so if you are needing paved roads and room service, afraid of the dark, gekos, or anything else, sorry ! we have a maid , and private chef , and we all like to have fun regardless of the power-which i have no control over that or the weather , no control over that either but the sun shines about 345 days a year we all try and make the best out of our vacations and hope you do as well , so let us know about any concerns you may have and we will be as honest as always with our guests
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Helpful votes: 5/9