Orange Beach is nice
The door has a passcode instead of a key. The flooring in the condo is tile; nice for people with allergies. No mold smell or dampness due to the dehuminifier. This room is only one floor up and is right at the stairs. It is right on the beach. There isn’t any other condos on the right side so the beach isn’t crowed. We never ran out of hot water and it was hot within seconds. There are 3 grocery stores that are less than a mile. We did get to see lots of dolphins and also a shark one day.
On the surface, the condo appeared clean, but in the details, it wasn’t. When pulling off the bedspread, there were hairs on the bed. Hair was lying on the stove top. Every drawer in the place, especially the bathroom, needed to be thoroughly cleaned. The bathroom drawers had hair and some sort of gunk caked in it. Many utensils were dirty,not talking spots, but caked on food. A bowl in the cabinet i had crumbs that looked like Cheese-its. We had to wash everything and finally just bought plastic. The furniture needs a quick and prompt upgrade. One of the chairs at the dining table has a leg that is about the fall off. The bed in the master room literally rocks back and forth if you touch the headboard and every time you roll over in the bed. I was afraid it was going to come crashing down during the week. This has been happening for a while; paint on the wall around the headboard is discolored where the headboard has been rubbing. The mattress is extremely hard. My back was hurting me so badly in the mornings that I had to take Ibuprofen. The furniture on the porch, while comfortable, needs to be replaced or refurbished due to rust.
The pier- a selling point for us ended up being a disappointment. The condo is right beside a pier, but it is private, so you can't get on it.
I wouldn’ t recommend staying here if you have more that 3-4 people and two of those being small children. The condo is very small and there isn’t anywhere to put your stuff. There is one closet in the condo and it is filled with an old furniture and a vacuum. There is a dresser in the master and the rest of your stuff has to go on the floor. We had 5 total with us: 2 adults and 3 children We had suitcases full of clothing under beds and in the living room. The bunk beds are not standard and my kids’ feet hung off the ends of the beds. My 9-yr old tried sleeping on the pull out bed, but told us the springs were poking her.
Owner's Response: I am disturbed that you didn't report any negative issues while you were there. We could have taken care of your complaints & I feel that we deserve the opportunity to do so. It seems that you would have complained immediately if the unit was as nasty as you described. At any rate, I am happy to have received 18 good reviews after having read yours. If you had access to the pier next door, it would be mentioned in our ad. Our unit is the same size as every other in the complex & all the bunks are identical. The mattress was purchased just last year & is relatively firm because this is what most guests prefer. Any broken item will be repaired immediately. I am terribly disappointed that you outlined so many negative issues because I try very hard to maintain a clean & updated condo. It reassures me that you gave my unit 4 stars out of 5 even with all your negative comments.
Helpful votes: 4/5
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