Nice time in cabin with few hiccups
Submitted: October 5, 2012
Stayed: September 2012
We enjoyed staying at this house for our 5 day vacation. It is about 20 minutes to St. Louis and easy to get in and out of once you get your bearings. It is a little difficult to find, and the address provided is for a road that the house is not on (or really very near). If they don't give you directions (which we didn't get), make sure you use google sattelite to familarize yourself with the surroundings. They may tell you to call a number to get the code to get into the cabin, but when you call the person will not know what you are talking about and be a little rude. There is no information on check in/ check out time and no maps, phone books, information about nearby attractions at all. However, once you finally settle in the cabin is adequate. We had a little trouble with allergies because there was either a cat or dog in the house recently. It was also dissapointing to not be able to use the boat, but they don't provide either oars or life jackets for the boat. If you fish there are plenty of bluegills (or similar panfish) in the lake. The only other thing we caught was a small turtle. The kitchen area had just the basics, but was easy to prepare meals in. The bathroom door does not latch!! I would suggest bringing ribbon or rope to tie it close if privacy would be important to your group.
Bottom line, the cabin is nice and works well, the people behind this rental are not used to doing this sort of thing, and it is not very well planned out.
Owner's Response: I am very sorry we let you down. I am going to have to check on the processes, you should have received two addresses for the property the old address (before the new roads) and the new one (it is not on maps or GPS yet). I cannot say I am sorry enough because my office is supposed to call you with the code a couple of days before you come into stay with us. There is supposed to be a paper in the home with my phone number and I will check on that and make sure it is there for the next person that stays. I will also make sure there is a phonebook out on the counter for next person. I will also have to check on the oars because they are supposed to be with the boats. I so wish you would have called we are right down the road from the property and would have made sure any issues were resolved. We were unaware of the bathroom door not latching and I will have someone over to fix it right away. I wish you would have called and let us know we would have fixed it immediately. Thank you for your feed back I am VERY sorry the ball was dropped. Heidi
Helpful votes: 2/2
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