Worst experience ever!
This was NOT the luxurious apartment that we expected. We were ten people and there were not beds enough for us, lot's of broken extra beds though. It was absolutely not clean, a lot of mold in one bathroom, loose fittings in the other bathroom. Hugely under equipped kitchen. Almost no toilet paper. And more, but listing everything isn't possible. Read some of the other less positive reviews, as we agree with them.
The owner did respond from time to time, but you couldn't really count on it. Getting the deposit back was hard work, despite promises of the oposite.
We would not recommend any one to go to this apartment since it ruined our stay in London.
Owner's Response: Unfortunately this guests was extremely unreasonable. The booking was for 7 people but upon arrival they turned out to be 10. Some guests do this so they only pay for a smaller amount of guests.
Hence beds were only made up for 7 people. The guests refused to pay extra for the cleaner to return and makeup new beds and threatened a bad review.
The descriptions are 100% untrue. There are always stacks of toilet paper in the cupboards, we have the best equipped kitchen available and everything is cleaned by an experienced cleaning company I have used for 5 years.
The apartment is immaculate and the above review should be ignored. Please see below part of an email form her:
'Emile we refuse to pay an extra fee for extra guests and demand you bring extra bedding IMMEDIATELY. If someone does now arrive within ONE HOUR I promise to give you a bad review'
Helpful votes: 2/3
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