Wohnung toll, küchenhygieme lässt zu wünschen
Die Wohnung ist sehr schön und geschmackvoll gestaltetet. Sie liegt in einer wunderschönen Gegend. Leider hat die Küche, die Kochgegenstände nicht unserem Anspruch an Hygiene und Sauberkeit entsprochen. Wir (5 Mädels) haben erstmal kräftig geputzt. Die Ausstattung ist auch nicht für lustvolle Köche gemacht, schade (ein kleines Küchenmesser -Fehlanzeige). Etwas unglücklich war auch, dass wir kurzfristig vom Vermieter in diese Wohnung umgebucht wurden, obwohl wir extra eine andere herausgesucht hatten. Das Upgrade war toll, aber mit Abstrichen.
Owner's Response: Dear Guest,
thank you for your kind Review.
Even if I don't speak German I fully understand what u wrote.
I answer u in English so everybody can understand.
Your evaluation is conditioned by the fact that, due to heavy problems affecting the apart you choosed first (due to previous guest bad behaviour and damages), I was oblijed to get a change and let u in Artemìsia apart (in Artemìsìa, not in a dirty hole!).
Even if Artemìsia is my best 3 bedrooms (see this advert and past Reviews!), and u received a full brochure of it, even if I correctly communicated this change some days before your arrival (not the day before or the same day), even if the apart change was an upgrade, u were not happy at all and u did not understand that it was a really good exchange, and u were really
lucky that Artemìsia was available in such a demanded period (1st November holidays).
So your evaluation is not a surprise, just the proof u did not appreciate my kindness.
Then, if you are hygenist (nobody, never, had to complaint about cleanings of my house)
u can ask for a deeper cleaning.
Furthermore if u find the apart not correctly cleaned u could anytime call the 3 mobile
numbers u had, or write to the 2 e-mail addresses u had to ask for a further cleaning.
Sometimes it happened guest were not happy and we at once sent our employes to clean again the house while guest where visiting and they found the apart ablaze when back.
You could do the same for kitchen's equipement: under the apart there is a small depot
full of kitchen and laundry staffs, u just had to ask for it.
Finally I find your Review a bit girly and really positive because, even if annoyed by the apart's change, u just found few issues that could be solved just calling and asking for.
We will keep your compliants as suggetions to ameliorate our standard anyway.
Artemìsia Apart Owner
Helpful votes: 5/6
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