Booked for one week stay in June. We were lucky and enjoyed glorious weather the whole of our stay. I found out that this is rare in this part of the world. It started well at first, we had a chilled bottle of wine waiting upon our arrival. I called and thanked the owner. By evening, I discovered the shower was broken, barely any water flowing. Called repeatedly to owner and was completely ignored. Called again and sent email on Day 2, then finally a response, that it was fine when he left the house two days ago. Sent a local handyman to have a look on the Day 3. Local handyman agreed with us that the whole shower need to be replaced with a new one. Emailed owner to inform him, total silence from him on the subject. We had to use the guest cottage each time we wanted a shower. We paid a high rent for having the cottage in the summer and we still had 4 days stay, and he did not even attempt to replace it during our stay. On top of everything, we had mice running around the house. I promptly informed him by email, and the response was the mice were non existence when they were there and asked me to look for mice poison in the garage (Why then did he have poison in his garage?) and if I could place poison around the house. Seriously? I am suppose to do his work for him whilst he chose to ignore our discomfort of not having a decent shower in the main cottage. The owner lives 45-50 mins away fr Ballyduff, hardly an impossible task if he wanted to attend to it.
I agree with other reviews that the grounds of the property is beautiful and the location for touring the area very convenient. However, the main cottage itself is in a state of neglect. Cobwebs in the ceiling, musty smell in the house, the sofa in the living room clearly has seen better days, handles of drawers barely hanging on. Probably nothing much has been put into this home for a long time, with a little effort it would have been a much lovelier home.
After we departed, he wrote to say he had replaced the shower! He said that the cleaner must have placed a kink in tube when she cleaned it. Good for the next tenant but we did not benefited from it. He grudgingly admitted he was wrong that he did not believed me about the shower! He even said he really do try to look after people well. Well, he certainly did not display that charming characteristic to us.
Will I recommend this cottage? My answer is No.
Owner's Response: Over the last 6 years we have had scores of parties be hugely satisfied with their visits to our cottage, and not one before expressing such sentiments.
The most misleading of several such comments in this review is that we would deliberately ignore any guest, ever. We simply did not replay a threatening message left on our home phone, or any messages, until the next night after it was entered. I had spoken with these guests immediately after their arrival, and at that time they said they were quite happy with out place, though "Pancy" did complain about the weather which was quite beautiful.
She did have two legitmate complaints of the renter's nightmare type. One was that the main shower did lose all the normal pressure it had shown as we left 36 hours before their arrival. But her husband kept getting on the phone to say it was okay, they were comfortable using the second shower 30 feet away.
The breakdown occurred on an extended holiday weekend and I had someone look at it immediately after its end, and it is now repaired.
The second complaint was of mice appearing as they never have before in summer and only did once this March. They had not been around 36 hours before Pancy's arrival. She thinks it iappalling that I asked her to put pellets out on 2 plates rather than driving to the country and back to do this myself.
Pancy drove spectacularly straight through a neighbor's fence and afterwards did not like Ireland, where a sense of humor helps. One kitchen drawer handle, true, was askew in the most gorgeous week of weather seen here in years, now it is true again. The house had been thoroughly cleaned hours before her arrival, but beneath a dormer windor 12 feet above our dining room that looks out over such idylic visions she found one cobweb. I have personally killed the responsible spider. Musty smell? Pancy had electric heaters around the bed in a heat wave.
Her husband left a warm note of thanks in our guestbook, expressing his joy in visiting our house, our quaint and welcoming village, our beautiful valley. Every time I spoke with him he said things were okay. I introduced them to lovely people, planned an entire music fest weekend for them.
Were the other maybe 200 people who have loved our cottage all wrong -- some coming back for four and even six separate stays? We look after every person who comes our way with extraordinary attentiveness. We want you to love our place, and to love Ireland.
Helpful votes: 3/3
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