Also Would Not Return Could Have Been a Better Vacation
We have rented more than 25 vacation properties over the years. We have never written a poor review before. Description says LOADED WITH ALL THE AMENITIES!! That is what we expected.
Cabin looked great from the outside when we drove in. When we got to the front porch it smelled strongly of cat urine. Walked into the kitchen and put our groceries on the small table. We noted only 3 chairs and 2 were broken. Not good for family of 4. Stove was nasty with grease on control panel and cooked on debris on all 4 burners. Opened cabinet to find sparse amount of dishes. 5 dinner plates, 2 cereal bowls and 2 soup bowls. There was a generous supply of desert plates. Found 4 dinner size forks, but not all the same. Flatware of low quality. There were, however many under sized desert forks. When I say under sized, I mean toddler forks.
Noticing we could not see the view from inside, we went out to the deck. We found a great view once on the upper deck. The lower deck had overgrown view. Then we noticed the deck furniture consisted of 2 chairs per deck. The only place to set a drink or plate was the deck floor. No furniture so that we could dine or play cards on the deck where the view was. The hot tubs were good. Would have been nice if the temp was set for incoming guests. Both tubs were set at 80. The easy cover lifts were nice, but we did have to tie the covers back to the deck rail so we could lean back on all sides of the tubs.
All bedding was worn. Not fresh and inviting. Could not detect mattress cover on master king bed. The master bed also treated us to strange spring popping noises as we were lying still. No telling when a spring would pop through. Also, the master bed had a downhill slant from feet to head.
The living room furniture consisted of a falling apart rocker and a faded, mushy couch. No tables at all. We pulled the cushions up to use the pullout bed and found Doritos and such. We did not bring Doritos. The 4 TVs were ancient non-flat TVs with DTV of an amazingly basic level.
The bathrooms were clean and had ample towels. Watch the master vanity. It was unstable. The upper bath toilet seat was held on with 1 bolt.
The pool table and skee-ball tables were fun, but very worn. The pool balls settled to the center. Skee-ball had to be scored manually.
Be a wise renter. See review of 9/25/12. They had similar issues 18 months ago. No noticeable differences were noted by us. All picture still appear to be when cabin was built.
Owner's Response: We have been expecting this bad review. We have no doubt that the person that wrote it is the same person that wrote the view of 9/2012. They even referred to it in their closing statement. After their inital stay they contacted us & demanded that we return all their money, or they would write a bad review & send it to vrbo claiming the cabin was dirty. We refused because the cabin is anything but dirty. Shorty after our rebuttal, we received a threatening email from them stating that it was far from over.
In this review they start by stating they expected the cabin to be loaded with amenities. Could they send us a list of the 2 br
cabins they they have stayed in that have more than 2 outside hot tubs, 2 inside jacuzzi's, 4 tv's, pool table, skee ball, 2 fireplaces, gas & charcoal grill?
Sounds like they were having a very difficult time finding things wrong with the cabin, cat urine on the outside, really??? More dessert forks than dinner forks, really??? Had to go on the deck to see the view, really??? We will be glad to go to the cabin with them & recount the plates & bowls, we believe they are a little off. It is standard procedure to turn the hot tubs to 85 degrees when not in use. It would be silly to turn them to the maximum. The tubs heat quickly & different people turn them to different
settings. They state they were laying in the master bed waiting for a spring to pop throught the mattress, really??? The cabin does not have flat screen tv's, we don't advertise as such. The upper toilet seat was held on by 1 bolt. These are screw bolts with locking caps. Someone had flipped the cap up. It would have taken less energy to flip the cap back down than to write about it. The previous guest called & asked us if any more days were available because it was the best cabin that he had every staying in & would have stayed another week. We plan on contacting him & our other recent guests to request their comments on vrbo so our upcoming guests will have a more accurate review. We hate to think that these bad review renters spent their whole vacation smelling cat urine, counting forks & laying on the master bed waiting for that spring to pop
through the mattress.
Did you find this review helpful?