great apartment with million dollar views
first the good-unit was obviously recently remodeled as of this writing-beautifully furnished and renovated bathrooms, 3 large bedrooms. the view is worth every cent-having lived in san francisco 30yrs ago, i could have sat at the table with my coffee and looked out at that view all day long-it doesn't get any better than that view-stunning. the common living area is a bit tight but fine for the 6 of us. also, there is a parking garage around the corner that was super convenient. small grocery at the top of the hill and great restaurants. don't stay in this part of town, though. hail a cab at the corner and get on over to marina and pacific heights. nice easy walk to the embarcadero. the 4 teenagers were able to go out on their own to the local coffee shops which they loved. the only bad, when we arrived at the 4pm check in we were exhausted from all night travel and so bummed out to find the place hadn't been cleaned since the last tenants checked out. ugh!!!! placed a call to david who had a cleaning crew there within the hour and he did take off some money from the rental. the previous tenants had also put liquid dish soap in the dish washer so the dish washer had to be repaired but that was done on a day that we were out so it wasn't a big deal. david really did take care of things quickly. i would stay here again!
Tourists without a Car,
Families with Teenagers
Owner's Response: I cannot deny that this happened but I would say that it has never happened before or again on any unit and the cleaning crew was very responsive. They had an unfortunate accident with one of their staff and was literally going to the hospital to deal with the situation. My response to this excuse was that it was not satisfactory to not let someone know even under these extreme conditions but I had to give them some slack as it NEVER ever happened and I suspect they know that unless it is even more severe, this is unacceptable and I must know ahead of check in time. As for dishwasher, nothing I could do but fix it and that is what we did. It is our intention to make your experience with us as wonderful as possible and if something does happen, which is unavoidable sometimes, I always do everything in my power to get it rectified as soon as possible. The worst case usually is a minor inconvenience but I always try to make it up by giving you something as I did with these folks and given the compensation, they probably ate for free for a few days.
Helpful votes: 1/1
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