Great situation but
Submitted: September 29, 2010
Stayed: August 2010
Wonderful situation within walking distance of much to see - lively and fun area but noisy at night. Flat in old building with 2 flights of steep stairs so not for toddlers or infirm. Flat has character but different levels and exposed wiring, pipes, ducts, etc. not going to win any awards for design or style. Well equipped but needs attention - only 2 old drinking mugs when we were there, no kettle or teapot, could have been cleaner. TV OK but no English-speaking stations. We couldn't get wifi connection to work despite being given password. We missed the collection of tourist information and tips kept in most places we have rented elsewhere - and the personal touch of an owner/manager to greet and give suggestions (you collect keys from nearby pharmacy). Despite that - we enjoyed it as a centre for exploring a fabulous city. We had a car so needed somewhere with parking & this was arranged at a short distance.
Tourists without a Car,
Families with Teenagers
Owner's Response: We welcome comments of any kind but we need, in this occasion, to make some points clear: Despite the area of El Born is certainly lively, the apartment’s windows and balcony open to a very calm street and no noise is heard at night from the streets nearby - all of them pedestrian or with heavy traffic restrictions, far from the noisy hot spots of the neighborhood. The renewal of the flat was done in the “design” line of modern open lofts: showing the high ceilings, with the original wooden beams, and leaving exposed the installations. Amazingly enough, what disturbs our client (exposed wiring, pipes, ducts) is what most of the current customers like the most: the experience of leaving in an old flavor place, yet with every present time comfort. It is the first time we have such a surprising comment! There is a kettle (it appears in one of the pictures), 6 people service for tea and 6 for coffee. Please, make sure to check all the cabinets in the kitchen. The apartment has a router for ADSL Internet connection. Some time people can’t connect wifi for diverse reasons but there is always the possibility of an Ethernet connection (cable provided). This is a family own and run side business. We are the owners of a nearby pharmacy, open 7 days a week, 9 am to 10 pm. All our customers are required to pick up the keys at our pharmacy when checking-in. In the event that we are not there, all the pharmacists at duty speak fluent English. People normally appreciate this system because they know that they are not left without support during their stay. We will be more than happy to help make your stay enjoyable. Regarding the collection of tourist information, although we used to have it at the beginning, we learned, shortly after, that people prefer to discover themselves the broad restaurants’ offer that the city has, specially in El Born. Our customer refers to the PK: we manage 6 apartments in El Born and we have 3 private PK places available for our customers in the only decent PK in the area. We are the only ones to provide PK in El Born, at a nominal cost. All of our customers arriving by car are very happy to enjoy that facility, as there is no public parking around. So, if you come with a car, please ask. We thank all our customers for providing us with any kind of suggestion to make our apartments even better. Our ultimate goal is to provide superior service to our customers and meet their expectations; so all your feedback is very valuable to us."
Helpful votes: 6/6
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