DO NOT stay here!!!!
Submitted: August 13, 2012
Stayed: August 2012
Where do I start? First night in the kitchen we were greeted by cockroaches! The place is in dire need of a total renovation, especially the washrooms. The property is totally misrepresented in pictures and discription. I asked for a location which I could watch my youngest child swim in the Bay from the property - but you can't swim in front of this location - there are huge "DANGER" signs in the water for a few blocks. We had to call and ask for a toaster. We had to buy our own garbage bags (they supplied one for the week), our own kleenex, saran wrap, etc... They supply absolutely nothing. The cookware is all worn and blender was broken. They advertise a BBQ but don't supply propane even though we asked. No beach chairs or anything to use for the beach. The top deck has some old broken furniture on it - not usable at all. What they are charging is absolutely ridiculous for the accommodations - it should be about 1/3 of that price. It doesn't sleep 14 people either. I would recommend this property for young party goers only who just want a place to sleep. There are so many better properties in the area for less money. We met a few of the permanent resident neighbors and they all agreed that the place is way overpriced and not looked after properly, they couldn't believe what we were paying to stay here and frankly neither could we in hindsight. Don't ruin your holiday by staying here.
Recommended for:
Families with Teenagers,
Families with Young Children
Owner's Response: How unfortunate to receive such a terrible review from the C family, who was catered to from the moment they booked their reservation. But since THEY THREATENED US TO EITHER GIVE THEM SOMETHING FOR FREE OR THEY WOULD RIP US APART ON THE INTERNET, we are not surprised. After accommodating over 70 families and guests this is the first time someone has ever said they saw a cockroach. We had families that departed the day they arrived and guests who arrived the day they departed and neither group said they saw one bug. We sent over a termination company and they saw no evidence of any bugs!!!
Upon the C families arrival they called and started to complain about the blender and toaster oven (they wanted a regular toaster). Without hesitation an new toaster and new blender were dropped at the property. When asked what else we could do to accommodate them, they replied that everything was great!!!! Yes, the propane tank ran empty but again a new one was sent over within minutes of their phone call.
The property has just been recently updated with all new furnishings, brand new windows, washer/dryer, 800 count bed sheets, new refrigerator, dishwasher, coffee maker, etc. No, it is not a brand new stainless steel property (which is what I think the C were looking for despite the photos) but it is a great property for any family! The photos you see are from 2 years ago.
There are people who complain to get something for FREE and when the C complaints were not valid a FREEBIE was not offered. After threatening us that if we didn't give them something they would rip us on the internet we did offer to refund their $$$$ so they could vacate the property, they elected to stay! Sorry C family....good luck elsewhere!
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