Potters Family (Holland)
We've only just arrived back home from a wonderful stay at Cherwell Manor! I would like to thank you for having us stay at your lovely villa, we really appreciated it! Having spent many vacations in rental homes in Florida, all three of us agreed on the fact that your home was by far the best taken care of. Especially the "little things" like the breakfast cereal and milk powder were very handy because of our late arrival (we didn't bother to go shopping first!), not to mention the teabags/coffee and drinking water!
The only "problems" we had were a brand new phone that did not seem to work (until we found out the battery inside wasn't connected properly), our laptop couldn't connect to the network(until we found out the router/modem was not plugged in) and last sunday the airconditioning didn't work (the fan worked fine, but not the cooler)... Compliments to Chris for taking care of this problem, especially with a heat wave going on, within half an hour after contacting him he dropped by and within a few hours everything was working (and cooling) again!
The house was beautiful, every little detail matched (fishes in the bathroom, butterflies in the bedroom/bathroom, soaps, coasters everywhere) and very luxurious with televisions, dvd-players and ipod-waking system, really a dream house! I guess I don't have to say any more, we had a wonderful relaxing time with time for shopping, eating out, touring (Epcot, The Pier, Tarpon Springs, Mixon fruit tour). The hardest part was leaving... = Unfortunately regardless of how well maintained a/c systems are, problems can still arise due to the extreme heat and I am pleased to note that our management company handled the problem quickly, efficiently and as courteously as possible. Plugs being pulled out by accident/ batteries incorrectly inserted do happen but are easily remedied. We are pleased that our management company offers such a high standard of service both for us and for our guests.
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