Horrible experience, trashy property, suing owner to recoup deposit
Upon initial walk through of this home we realized the photos online are from about 10 years ago. The place is so dirty and unkept. However, the owner GUARANTEED that the place would be spotless and cleaned by a professional cleaning company. We gave him our deposit and he cashed the check. He then requested insurance from us so we had his property added to our 1.5 million dollar event policy. He refused to accept, even after our insurance broker spoke to him and had both his name and property added to the policy. Now two weeks into inviting guests - he refuses our insurance and instead requests a cash deposit. We were very uncomfortable with this at this point since he had been so unprofessional and impossible to get a hold of but couldnt back out since people were flying in for this event and we didnt want to lose our monies so we gave him the deposit. The week of the event I checked with him and he said that the house had been professionally cleaned.
On the day of occupancy, the house was so disgusting that it took myself and two other people, 5 hours to get the home presentable. Heres what we had to clean:
1) Mopped the floors which were stained and had debris on them
2) Clean all counters and tables that had cup rings and food/drink stains
3) Clean all bathtubs and showers full of dust and dead bugs & spiders
4) Clean all window sills full of dirt and dead flies
5) Dust & sweep
6) Remove moldy rotten food from the fridge and freezers
7) Shove towels around the leaking fridge so water didnt spill into the kitchen hallway downstairs
8) Had to PURCHASE new bedding because the bedding in two rooms was stained and mismatching.
Also he left ZERO written instructions for anything and the pool/hot tub controls were not labeled so had to call him to get hot tub instructions.
After leaving the owner did not return the deposit to us because he claimed we had heated the pool and that the bill would be more than the deposit. He never gave us an itemized list of why he was keeping it or produce any electricity bill. Also - nothing was labeled so how are we supposed to know we hit the wrong button?
We are now taking him to court for our deposit and the time we spent cleaning that home. Such a waste it is a beautiful property but the carpets are all stained, the furniture is gross and its just filthy and unkept. Beware of this owner and this home!
Owner's Response: take a look ...you will know the truth.
Helpful votes: 21/22
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