Fabulous owner, great to do business with!
This isn't actually a review of Stefania's apartment, but rather a short note on how wonderful and honest Stefania's business practice is.
I mixed up my travel dates when booking this apartment and as a result could not actually stay there as it was occupied by different tenants. Stefania not only refunded a significant portion of my booking fee, but went above and beyond and called different B&Bs around the area that could accommodate my request for triple occupancy (a not-so-easy task to do!)
When Stefania found us a place to stay and she helped reserve it, using her own cell phone to do so. The place that she found for me and my family was wonderful, and saved us a lot of money. Throughout the whole process, she conducted herself in the most cordial of manners, being so patient and friendly! Having met her, I know that I will connect with her again the next time I'm in Scotland, and this time, granted I will not make such terrible errors as mixing up my own travel dates, I can stay in her cute and cozy place. The neighbourhood that it's in is great and very accessible by transit. There's also a grocery store very close by!
Thank you, Stefania, for being an awesome person, a professional property owner, and a fantastic representation of what I have learned Scottish people-loving culture is like!
Owner's Response: Thank you for your lovely message. I very much hope that you come to Edinburgh again so that you get the opportunity to stay in the apartment. I hope you had a wonderful holiday. Kind regards stefania
Helpful votes: 1/1
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