5
Worked well for our large group
This was the best option I could find in Ottawa to accommodate our large group of six adults and two young children (1 and 3). The three queen beds in separate rooms were great and there was room for the two portable beds (which we brought with us) for the kids in the room with their parents. There was a small stroller and some toys provided. Their room was separated from the other two by the bathroom, so the kids did not wake others when they woke in the night. Even though the building is on a busy street, the bedrooms were quiet. The very small kitchen and living/dining room are on opposite ends of the unit which was a bit inconvenient but still workable. The towels were abundant and very soft. Catherine is presently managing from a distance, but responded quickly to all my emails and was open to my suggestions for improvements which she promised to put in place right away (such as dealing with the internet cutting out, redoing locks, light weight blankets available to complement the duvets, hooks for clothing in bathroom...). The place was generally clean though I pointed out some small areas of improvement which Catherine said she would have attended to in the future. It is apparently a relatively new property for her and they are still working on improvements. She arranged to have a personal item we left behind mailed to us. In spite of some small glitches, I felt very good about my interactions with Catherine and our stay. The location was excellent, and I don't believe I could have found anything else more suitable for our stay. We did have to pay for parking and carry our belongings some distance as there is no parking in front of the building during business/traffic hours...not a major problem for us, but might be for some. It is located in a commercial area, but is a short walk to areas of old homes, embassies, and a lovely park on the river.
Recommended for:
Age 55+,
Girls Getaway,
Tourists without a Car,
Families with Teenagers,
Families with Young Children
Owner's Response: I am so glad that my recent guest, with the very large group, enjoyed her stay so much that she gave my home 5 stars. We truly appreciate our guests approving of our home, services, and amenities. I would like to expand on some of my guests' comments...Parking is available directly in front of the door at a nominal fee during the day and free after 5:30 and all day/night on Sundays. Dedicated parking is optional for this unit at $10 plus HST per night and is 100 feet (30 second walk) from the condo, an exceptional price for downtown Ottawa...I am very proud that we provide in-person service, both from a check-in perspective, and an on-call basis, for all needs; as reflected when this guest had a query about the internet and contacted me later at night, which we were able to quickly resolve...With regards to WIFI internet, we are proud to offer, on a complimentary basis, the fastest and most reliable in Canada, and it is UNLIMITED! And that is great news for our guests....We look forward to offering all of our guests the same level of commitment to personal service, attention to detail, cleanliness and commitment to quality.
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