Comfortable home from home
Fully equipped home from home. Comfortable seating and beds which is not always the case from previous experience so pleasantly surprised. Fully equipped and clean throughout. Would recommend as a holiday home. Could do with some egg cups.
We enjoyed the buffet at Golden Coral as the children could try out the food and it didn't matter if they didn't like it. Wasteful I know but you know what kids are like!Ponderosa was a disappointment this time. Red Lobster or Angels for seafood, Outback Steakhouse for the prime rib was out of this world.
Our only criticism would be the off hand manner of the managing agent. We had a problem with the pool and although I appreciate it was a Sunday his manner was rude and offensive, he even put the phone down on us which I don't consider to be good customer service and would not recommend him as a representative for a holiday property.
Tourists without a Car,
Families with Teenagers,
Families with Young Children,
People with Disabilities
Owner's Response: This review was submitted during September 2009. We have taken the comments about the management company very seriously and as a result have changed our management company to one based primarily in Glenbrook to try to ensure a good and timely service for our guests.
It is good to receive positive comments about how well equipped and comfortable the villa is as we want our guests to feel at home.
One final comment... egg cups are now available in the villa as well as a teapot (a request from previous guests)
Helpful votes: 9/9
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