Six of us stayed in this apartment in April 2011. The apartment is in a super location, just over five minutes to walk to the tube, close to Camden and local amenities. The upstairs 'living space' is beautiful, a great, big open space with a fantastic view. Unfortunately, we found the apartment to be rather run down. There was scuff marks all over the walls, the fridge and freezer were dirty, there was no toilet roll, we were given towels that looked well worn and the bedding looked as if it had seen better days. Having stayed in many different types of accommodation I have come to realise that it is the small (and inexpensive) things that make a stay that extra bit special, a carton of milk and some tea bags, for example. Considering there wasn't even toilet roll we were rather disappointed on arrival. On departure, we had arranged to meet the landlord, at 11am, so he could inspect the apartment and return the security deposit. We made several phone calls to him and, after he failed to show up at the pre arranged time, he arrived 20 minutes late which was rather inconvenient considering we had onward travel plans. We feel that this apartment needs consistent upkeep considering the high turnover of clients on a weekly and monthly basis.
Tourists without a Car,
Owner's Response: I find this review quite hurtful and misleading. To say my apartment is "run down" is simply rubbish. I think it is palatial and very well kept. The finish of the apartment takes some beating in my opinion. A lot of love has gone into it and it shows. I actually like it when guests suggest ways I could improve the apartment: One American lady suggested I put bins in the rooms and some tissues in the apartment so I did and I take the comments the people have made about leaving a few tea bags and some milk. I think it's a good idea so I will, but the general tone of this review is way off the mark. These guests arrived early at their own request on a day when carpet was being laid. I warned them that in arriving early they might encounter a little chaos. I forgot to leave toilet paper on this day because of all the commotion. There is also a small stain where a vent tile for the extractor has broken which is due to be fixed when the apartment is free. The bedding is fine (no one has ever complained about it before) and the apartment is always cleaned immaculately between gusts. I always ask people to let me know if something is not to their satisfaction but these people said nothing and decided to leave these negative comments and leave still owing me money for the rental!! I live in the apartment below and always say to people to knock on my door if I have not arrived when they are ready. They knocked once and I answered. Considering the effort I put into making this apartment nice, I am really disappointed with these comments and hope I do not have the misfortune to run into people such as these again.
Helpful votes: 9/9
Did you find this review helpful?