Lovely apartment but several small issues
We thought the apartment was lovely, very nice and airy and bright with stunning views and would give this 5 out of 5 though i feel that it should be made fairly clear before booking that a car is essential for this apartment, luckily we had hired cars but had not intended on doing so much driving until we saw the location of the apartment and realised walking to places would not be easy, which was a shame.
I felt that one set of keys for an apartment that sleeps 6 is an issue. Also the gate near the apartment is much easier to access than the main gate - the main gate is 1.8km away whilst the gate by the private pool is 0.7km and this distance makes a very big difference to getting in and out of the apartment. Also a fob to click that open should also be given to people who hire the apartment.
The write up said that we should have had full access to the main hotel swimming pools at no cost and when we visited we were asked to leave by the lifeguard as we were not staying in the hotel which was highly embarassing. The hotel confirmed that we were allowed to use the pool for no charge if we were in an apartment owned by the hotel and as this is not owned by the hotel we had to pay (and at 8 euros each with 6 of us this was an added expense we had not budgeted for).
We had several occasions where the electrics tripped out so we would return to no air conditioning and dirty dishes where the dishwasher had not cleaned.
Staying in an apartment with children it would have been good to know in advance that there are a lot of rules especially around the pool as we were told by a gentleman that worked there we were not allowed snacks around the pool, balls, toys etc. Whilst i understand everyone should use the rubbish bins, as we would have done, having children around a pool with toys is not out of the ordinary and whilst being supervised by adults should be of no harm to anyone.
It is a shame as we would be interested in renting the apartment again but all the minor things we experienced mean that over the short course of a week it felt like there was always an issue.
I have since spoke with the owner and she was very nice and apologetic and said she would be looking at the description of the listing.
Owner's Response: You can't please everybody all of the time! There were some minor issues, some which had nothing to do with the apartment, yet there were many complaints over the week! What can you do!
Helpful votes: 5/6
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