The house was clean, the master bedding had a cologne smell, so not sure if it was changed before we got there? The biggest concern was we had booked it Sat.-Thur, leaving by 10am on Friday, and on Thur the owner texted me telling me we needed to be out on Thur as he had another group coming in. I had to get my email receipt out to confirm he was wrong. This was very disturbing, as we were trying to enjoy a day of golf and had to deal with this for about an hour or so. Prior to this, we were planning on booking it again for next year, but this scared us away. The owner otherwise seemed nice and helpful. I would recommend tub anti-slip mats, throw rugs for bathroom floors, bars of soap, and clean linens. Besides that, we enjoyed our stay. Nice to have a grill and be so close to Fort Meyers. We ate at Lashely's crab house and a mexican restaurant in Punta Gorda, both excellent. Would I recommend this property? Not sure, the mix up on dates was unnerving, as I had called to confirm things the week before. Owner was little hard to reach by phone. Pool was nice and warm, new kitchen and tile very nice.
Families with Teenagers,
Families with Young Children
Owner's Response: Client booked Friday March 24-29, Agreed to the contracts online with dates clearly printed on both contract and payment emails, and paid his fees. Before his arrival, he asked if he could change the departure date as his plans had changed. I told him that that would be difficult as there was someone booked the next day. Later I was able to extend his departure date. The cleaning crew arrived according to the initial departure date. After a few minutes, I was able to reschedule the cleaning crew. For his few minutes of mixup, I did not charge the Client for that day. All linens were clean, everytime, and brand new. We do use air fresheners to make the place smell fresh. Bars of soap were in the property, when they asked me about them, without even looking, I went to get them the soaps they needed. Upon their exit, upon inspecting the property, I found 10 additional bars of soap in the laundry room with all the other soap supplies.
Helpful votes: 3/3
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