Dining Area
|
||
|
|
||
Dining Area
Living Room
Living Room
Bedroom looking at Living Room
Large Bed
Bedroom
Bedroom Detail
Bathroom Sink
Bathroom Shower
Bathroom Detail
Toilet
Kitchen Detail
Kitchen
Kitchen
Park looking towards Dome des Invalides
- Bedrooms1
- Sleeps4
5 Reviews of Property 390608 in 7th Arrondissement Eiffel Tower, France
Napoleons Nest - Elegance and Luxury, an Area Rich in History
business
Napoleons Nest - Elegance and Luxury, an Area Rich in History
http://www.homeaway.com/vacation-rental/p390608vb
+33 (1) 4260 7827 (France)
Paris Arr. 7 (Eiffel Tower, Orsay, Rue Cler)
Paris
Nice Property, Poorly Managed
Submitted: May 4, 2013
Stayed: April 2013
This apartment was very nice and in a prime location - near Les Invalides, the Eiffel Tower, Rue Cler, etc. The apartment is spacious by Paris standards and offers lots of modern amenities. I traveled with my family and we were very comfortable. In terms of the apartment itself, the only problem was the linen supply. It was pretty cold in Paris during our stay, and there were not enough blankets or sheets.
My other issue was with the management of the apartment. When I contacted the property manager from the airport, she estimated that it would take me about an hour to reach the city, and she said she would meet me there. Over an hour later, I arrived at the apartment, and she wasn't there. When I called her, she seemed surprised that I had arrived "so quickly." While my party and I waited in the apartment lobby, the building's "guardian" arrived and began yelling at us about sitting on a railing near her plants.
When the property manager finally arrived and showed us around the apartment, she informed me that the next group of guests would be arriving early and asked if she could allow them to leave their bags in the apartment and take one set of keys until I checked out. I informed her that the contract stated that check-out time was at noon - not 10 a.m. She said we could discuss it later then proceeded to call and text me about allowing the cleaning lady to arrive early to prepare for the next guests. I was staying in Paris after checking out of this apartment, and had arranged everything based on a checkout time of noon. I ended up having to request an early check-in for my next apartment.
The apartment was nice, but service is also very important. That's why I've given this property an average rating.
My other issue was with the management of the apartment. When I contacted the property manager from the airport, she estimated that it would take me about an hour to reach the city, and she said she would meet me there. Over an hour later, I arrived at the apartment, and she wasn't there. When I called her, she seemed surprised that I had arrived "so quickly." While my party and I waited in the apartment lobby, the building's "guardian" arrived and began yelling at us about sitting on a railing near her plants.
When the property manager finally arrived and showed us around the apartment, she informed me that the next group of guests would be arriving early and asked if she could allow them to leave their bags in the apartment and take one set of keys until I checked out. I informed her that the contract stated that check-out time was at noon - not 10 a.m. She said we could discuss it later then proceeded to call and text me about allowing the cleaning lady to arrive early to prepare for the next guests. I was staying in Paris after checking out of this apartment, and had arranged everything based on a checkout time of noon. I ended up having to request an early check-in for my next apartment.
The apartment was nice, but service is also very important. That's why I've given this property an average rating.
Recommended for:
Age 55+,
Tourists without a Car,
Sightseeing,
Romantic Getaway
Owner's Response: Well, I normally feel I have very good communication skills, but apparently I completely missed the boat on this one, wow - I am sorry!
The day you moved into the apartment, there was a disruption in traffic caused by the demonstration going on at the Esplanade des Invalides, just a block away from your apartment. That was why my train was held up for about 45 minutes. I had called you when I realized that I was not going to be on time and yes – I did express surprise that your taxi driver had managed to find a way through. I had assumed he would be caught in the same quagmire that had snared me. I had not meant to insult anyone; I’m not sure why that comment upset you.
There seems to have been the same problem in communication with your departure. On your arrival, we had discussed arranging for a driver to take your family to the airport the morning they were to leave. I was recommending someone, and I said he could take you and your luggage to your hotel on his way – I had thought that pleased everyone. When I called to make the arrangements and you said that your contract went until noon, I assured you that was certainly correct, and whatever other arrangements you wanted to make would be fine for me – even leaving your bags until the end of the day, so as not to break up your day at noon unnecessarily.
I was a little surprised that my last message –telling you to please feel free to call me during the rest of your stay in Paris, if you needed any assistance since you would be on your own after your family left – went unanswered, but I never dreamed that you were in any way upset with the way things went.
I am learning – maybe I’m a slow learner – but I have to learn to pick up some pretty subtle hints. When I showed you where the extra blankets, pillows and sheets were, maybe I should have realized that “Fine - we can make do with that.” really meant to bring over some more. I’ll have to admit it has happened more than once, and it is always upsetting, right when a person is leaving – or even worse, not until I get a comment in a review, like this – to have the person say “and what we really needed was…”. I always say – and always really, really mean – if there are any questions, any problems, any anything at all – please do not hesitate to call me. I am sorry you didn't.
The day you moved into the apartment, there was a disruption in traffic caused by the demonstration going on at the Esplanade des Invalides, just a block away from your apartment. That was why my train was held up for about 45 minutes. I had called you when I realized that I was not going to be on time and yes – I did express surprise that your taxi driver had managed to find a way through. I had assumed he would be caught in the same quagmire that had snared me. I had not meant to insult anyone; I’m not sure why that comment upset you.
There seems to have been the same problem in communication with your departure. On your arrival, we had discussed arranging for a driver to take your family to the airport the morning they were to leave. I was recommending someone, and I said he could take you and your luggage to your hotel on his way – I had thought that pleased everyone. When I called to make the arrangements and you said that your contract went until noon, I assured you that was certainly correct, and whatever other arrangements you wanted to make would be fine for me – even leaving your bags until the end of the day, so as not to break up your day at noon unnecessarily.
I was a little surprised that my last message –telling you to please feel free to call me during the rest of your stay in Paris, if you needed any assistance since you would be on your own after your family left – went unanswered, but I never dreamed that you were in any way upset with the way things went.
I am learning – maybe I’m a slow learner – but I have to learn to pick up some pretty subtle hints. When I showed you where the extra blankets, pillows and sheets were, maybe I should have realized that “Fine - we can make do with that.” really meant to bring over some more. I’ll have to admit it has happened more than once, and it is always upsetting, right when a person is leaving – or even worse, not until I get a comment in a review, like this – to have the person say “and what we really needed was…”. I always say – and always really, really mean – if there are any questions, any problems, any anything at all – please do not hesitate to call me. I am sorry you didn't.
Did you find this review helpful?
Yes
No
business
Napoleons Nest - Elegance and Luxury, an Area Rich in History
http://www.homeaway.com/vacation-rental/p390608vb
+33 (1) 4260 7827 (France)
Paris Arr. 7 (Eiffel Tower, Orsay, Rue Cler)
Paris
JUST RIGHT
Submitted: November 15, 2012
Stayed: October 2012
This apartment is in a perfect location (2 blocks from Rue Cler, 1 block from St. Dominique, 2 blocks from the nearest metro station, a few blocks from the Invalides) and just the right choice for my husband and me. Naomi, the owner, was wonderful to deal with. The apartment had new IKEA appliances, a modern bathroom, and fast wi-fi. We would go grocery shopping in one of two grocery stores on St. Dominique, and would eat breakfast and dinner there (saving lots of money).
Recommended for:
Age 55+,
Tourists without a Car,
Sightseeing,
Romantic Getaway
Did you find this review helpful?
Yes
No
business
Napoleons Nest - Elegance and Luxury, an Area Rich in History
http://www.homeaway.com/vacation-rental/p390608vb
+33 (1) 4260 7827 (France)
Paris Arr. 7 (Eiffel Tower, Orsay, Rue Cler)
Paris
Maggie and Mig's vacation in Paris
Maggie and Mig's vacation in Paris
Submitted: June 18, 2012
Stayed: June 2012
My sister and I stayed at Napoleons Nest for 10 wonderful days. The listing was totally accurate regarding the location. The photos reflected the rental appearance. The apartment was comfortable, spoltless and had all of the comforts of home, very well maintained. I felt totally safe. The owner was very helpful answering my inquiries. Many stores and shops within walking distance, I loved Rue Cler, where you can find almost anything you need. I hope to return in the near future. I certainly would recommend the Apartment to a friend or relative.
Recommended for:
Age 55+,
Adventure Seekers,
Girls Getaway,
Tourists without a Car,
Sightseeing,
Families with Teenagers,
Families with Young Children,
People with Disabilities,
Romantic Getaway
Helpful votes: 1/1
Did you find this review helpful?
Yes
No
business
Napoleons Nest - Elegance and Luxury, an Area Rich in History
http://www.homeaway.com/vacation-rental/p390608vb
+33 (1) 4260 7827 (France)
Paris Arr. 7 (Eiffel Tower, Orsay, Rue Cler)
Paris
Wonderful Week
Submitted: April 23, 2012
Stayed: April 2012
What a wonderful week at a fantastic apartment! From start to finish a great experience. The apartment is large and completely renovated, ery clean and comfortable. The location is very central to sights and transportation. Every possible shop and convenience right nearby. I am a frequent traveller to Paris and will certainly return to this place. The weather wasn't great so it was nice to come home to a warm and welcoming apartment.
Recommended for:
Tourists without a Car,
Sightseeing,
Families with Teenagers
Did you find this review helpful?
Yes
No
business
Napoleons Nest - Elegance and Luxury, an Area Rich in History
http://www.homeaway.com/vacation-rental/p390608vb
+33 (1) 4260 7827 (France)
Paris Arr. 7 (Eiffel Tower, Orsay, Rue Cler)
Paris
Our stay at Napoleans Nest
Submitted: March 12, 2012
Stayed: March 2012
We arrived on a Monday morning after an 8 hour plane ride from the states to Naomi waiting for us at the apartment. It is perfect for a family of four as we stayed there with our two teenage girls. There is plenty of room with a private bedroom and a fold out couch in the living room, the beds are comfortable, the bathroom is large, and the kitchen has everything you need. Naomi is very helpful and arranged for rides to and from the airport for us. It is a quiet area and a nice walk to the Eiffel Tower. Lots of shops and food markets as well. Paris is a beautiful city with lots of great art, architecture, and food. We will definately contact Naomi again if we find ourselves back in Paris.
Recommended for:
Girls Getaway,
Tourists without a Car,
Sightseeing,
Families with Teenagers,
Families with Young Children,
Romantic Getaway
Helpful votes: 2/2
Did you find this review helpful?
Yes
No
You have already voted for this review. Thanks for voting!
Thank you for your response.
Helpful votes: