Not recommended for groups & limited amenities!
Not recommended for groups & limited amenities!
Submitted: September 26, 2012
Stayed: September 2012
We rented all 4 apartments as we were a large group (9 people). The owners live in the house (so if you want to use the barbeque, expect to ask them as you are not allowed to use it yourself), so there is little privacy.
The house is very isolated, and it is difficult to get taxi's to come to you as the address is not recognised.
The female owner was rude at times and spoke to myself and other guests like we were children (we were a group of late twenties/ early thirties!). This meant that we did not come and speak to them as much as we would have otherwise- (eg ordering taxis) and we felt uncomfortable around them.
We were not given towels, toilet paper or extra sheets when this should have been included, even though we asked for them.
Many appliances did not work (dishwasher, tv remote controls, often the internet, the lights in the swimming pool).The swimming pool is very cold. There is no foosball or ping pong table, bikes or books, and it is extra to get air-conditioning (unlike the amenities they list on this website). There is no welcome pack or any condiments in the kitchen (not even salt or pepper).
Maybe this house is better suited to small families staying- but not for groups of friends, or anyone expecting more than the absolute bare minimum.
We plan to return to Pula every year- it is a shame that we will not want to return to this house. It would have been three stars, but when I raised these issues with the owners I was told to be more self-critical!
Owner's Response: The guest can't bring other guests in the house without telling it to the owners. We warned the guests two times that they can not take glasses and bottles in the swimming pool. We warned the guests that they can not be with the cigarettes in them mouth when they are in the swimming pool. They asked us to help them making the grill. The towels are not required by the owners. The pool is not heated,but the temperature is suitable for swimming in September. We think that the customer in incorrect with this comments and we don't understand than why other guest were grateful and came to say goodbye, kiss you and thank you for our hospitality. The toilet paper is in the bathroom for every guest, this time we give them 20 rolls of paper, we think that it was enough and too much. Every apartment has sheets for as many people are registered. We think that this comment was very rude and inappropriate for the hospitality we gave them.
Helpful votes: 6/7
Did you find this review helpful?
Yes
No