4 Reviews of Property 373676 in Seattle, Washington

Having stayed at 4 other vacation rentals in recent years in both Washington and Oregon, I can tell you without hesitation that this was, by far, the worst experience we've had with a vacation rental.

When we moved in there was nothing in the home to direct us as to the general use of the home (WiFi password, garbage pick-up dates, how to light the fireplace, how to operate the thermostat, etc.) and we had several maintenance issues during our stay. For each issue it took a minimum of two days and in some cases, 3 weeks to hear back from the manager to rectify the issues. As a result, on two occasions we could not access the WiFi for several days.

Additionally, when we first viewed the property in August, the manager told us we would have access to the garage. However when we moved in we discovered the garage was locked. When I told the manager we were counting on being able to park in the garage, as we were assured we'd be able to, as we had 4 and 6 year-old girls and twin newborns and didn't want to have to bring them to and from the car in the rain, we were told after she checked with the owner that he would not allow us access as promised. (Home is not child friendly)

The home was lacking several basic kitchen items when we moved in and we were told if we purchased a select few of the items we would be reimbursed; however, we were never reimbursed and therefore we took those items with us when we left.

We were told the living room and bathroom windows would be covered with blinds or curtains, particularly since you could see the neighbor walking around in his bathroom while in the home's master bathroom, making it impossible to get out of the shower without risking being seen by the neighbor in his bathroom, but they were never covered.

The upstairs toilet stopped working at one point and it was not fixed for 3 weeks. Around the same time, my husband opened the refrigerator and freezer door one day and my 4 year-old daughter came along to look in the freezer and pushed down on the freezer door (which was below the refrigerator door) and the refrigerator proceeded to tip forward. Luckily my husband was able to stop it from completely falling over and the contents of the refrigerator from falling onto him and my daughter. When I brought this to the attention of the manager via e-mail on 11/3, she did not return my e-mail until the last week of November and thus the refrigerator was not secured until then.

Don't waste your time or money here!