3 Reviews of Property 354552 in Muskegon, Michigan

My family stayed here for 3 days and nights in early August, 2010. The property has many things going for it, and there is a lot of potential here to make it a really nice place to stay in Muskegon. Unfortunately our stay was marred by numerous problems, most of which could be traced to inattentive management on the part of the owner. I list the problems here not to be malicious or nit-picky, but to show those using VRBO (both owners and prospective renters) the types of things that can go wrong if there's nobody paying attention to the upkeep of a property.

*The key box, which was supposed to open by combination, was jammed. The owner initially assumed we were operating it incorrectly. He eventually opened it using a hammer and chisel, 24 hours (3 calls & 1 text message) after we arrived.
*Internet access was inoperative when we arrived; so was the cable TV.
*There were blood stains on several of the sheets and pillowcases. The bloodstains on my pillowcase seemed fresh.
*There were no paper towels or Kleenex, and only 1/2 roll of toilet paper (in one bathroom).
*Sharp, exposed screws which formerly held drawer-pulls in the kitchen, cut me on the arm. These were at the height of my 4 year-old's eyes.
*The house has mice...they chewed through plastic bags containing buns left on the kitchen counter.
*The basement has no ventilation, is quite musty, and badly needs a dehumidifier since the house has no central AC.
*Window air conditioners were held in with duct- and masking-tape, compromising security.
*Three automatic Lysol sprayers kept up a constant chemical barrage on our noses (and lungs, food, skin, etc.). We could've disabled them, but were afraid to smell whatever they may have been covering-up.
*Though listed as "handicapped accessible", the property has stairs throughout.
*We were visited daily by different folks who had been told to come clean the house.
*Kayaks had been left open-side up, and contained several inches of mosquito larva-infested water.

So many of the problems with this property could have been avoided, had the owner or another responsible person taken the time to check it between renters. At the per night rate charged, I don't think it's unreasonable to expect a higher level of quality control and responsiveness to problems that arise, than was provided here. It's a shame because, were it not for the many problems, we would consider both returning in the future, and recommending the Yellow House to friends and online.