Our stay at the Marbella in Isla Verde
I viewed every listing in my budget and many out of my budget. I read dozens of reviews from other travelers. Like the old saying goes, if you ask the opinion of 10 people you are bound to get 9 different answers.
No exceptions here, so here are mine.
First of all, Isla Verde Realty. Since this was our first trip to Puerto Rico, I have no other information to base my experience on, but my experience was fantastic. Jorge (pronounced hor-hey, I didnt know that at first) was great. ALWAYS available but out of sight unless you needed him. Out router was not providing WI-FI in our rented condo unit, Jorge showed up with a replacement in less than 5 minutes. I decided to rent a car on the 4th day of our stay, Jorge was in his office and I picked up a security gate remote control immediately. What a nice man he was, very friendly and courteous. He definately worked to make our stay the best it could be. And it was awesome.
Now for the rental unit. Someone told me that San Juan was one of the oldest cities in the United States. Many reviews I read called out old buildings needing repair. Well, what building doesnt? I suggest you walk around the perimeter of your house and make a list of items that need correcting. We ALL have some. However, this building was very nice. Absolutely clean; every hallway, Lobby, grounds. It is a well kept property. 24/7 security. Keys to access grounds from the beach or the street side. Some reviews called that an inconvenience. It was not, and it keeps the grounds private for tenants only. Great pool. Full basketball court. Beautiful beach.
OK, I drifted off of the rental unit. The building is solid block and cement, so there is only so much you can do. The unit has 2 bedrooms, a bathroom with a shower, a living/dining room, and a kitchen. New refrigerator, good range, washer and dryer. If I had to call out a flaw, I would say that the unit could use new cabinets and sink in the kitchen. With that said, it still worked out fine.
The pictures are dead on accurate. The balcony is amazing. You do not feel like you are on the 14th floor unless maybe if you look straight down. The view is outstanding. The balcony with an ocean view is my wifes favorite. She was not let down here.
Overall, an A+ experience, the unit, the view, the beach, all of the people we came into contact with. And I want to especially thank Jorge at Isla Verde Realty, he was a pleasure to have met and dealt with. We hope to return one day.
Owner's Response: Thank you very much for you review. We appreciate your compliments to our condo and to us.
It will be a pleasure to have you and your family back in this or any of our condos.
Mostly knowing that you appreciate our effort in making your vacation one great memory.
Thanks again and see you soon.
Helpful votes: 2/2
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