Nice property, communication lacking!
Our family of 6 (all adults) booked the apartment well in advance. Initially, we were pleased with the accommodation, very spacious and nicely, though basically, furnished. Location is good, but it is on a busy crossroads directly opposite the Metro, so traffic is noisy although that didn't worry us at all. Lots of amenities round about with shops and restaurants. We arrived on a Saturday and noticed some roadworks directly outside the flat, but thought nothing of it. However, what a shock we got when the workmen fired up their equipment on Monday night and worked from 9pm until 5 am the next day! The noise was horrendous, with drilling, large swathes of soil and rock being excavated and dumped in a large truck, workmen shouting at each other. We couldn't believe it was happening! We called Elle the next day and complained - she said she'd been told the work would only take 2 weeks and should have been finished and that this was 'just New York'! We actually checked with the guys working outside and they said it would be continuing for another 3 weeks! Had we known about this in advance, we would never have booked and would have gone elsewhere. Although Elle liaised with the owner and we were given a 20% discount for the Monday and remaining 4 nights ($400), we thought she was of the opinion that we were just making an unnecessary fuss. Our sleep was very broken every night and by the 4th night we had had enough and booked into a hotel, where we all slept soundly. We also had a visit from a mouse, which appeared then disappeared in one of the bedrooms! If you are booking this apartment we would advise you to check with Elle first regarding roadworks and ask her if anything has been done about the mouse problem!!
Tourists without a Car,
Families with Teenagers
Owner's Response: Sheila and her family booked apartment 4 months before their arrival. Street construction started 2 weeks before their arrival and I was given estimate that it will be finished in 2 weeks. Unfortunately it was not finished on time and went pass promised 2 week estimate. I had no control over this situation and I only found out that construction is still going on after Sheila contacted me after 3rd night. I immediately contacted owner and was able to get 20% discount for Sheila. I also asked Sheila to call me if they wanted to leave apartment and I would have asked owner to give them full refund but I didnt hear back from Sheila.
Construction been finished weeks ago, so there is no construction noise at all.
We never had any rodent issues but I did called exterminator and none of my guests mentioned this issue ever since.
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