Location is ideal, especially for families, lots of activities nearby. Owner was flexible with our early arrival and late departure. The apartment was advertised with air conditioning in the bedroom and living room. Upon arrival, there was no AC in the living room nor was there any explanation or attempt on the part of the owner to install the AC. After hearing many excuses, we insisted that it be installed ASAP because the apartment was on the 3rd floor (heat rises), no cross ventilation, it was hot in NYC, no screens or safety grates on the windows, we had a toddler and we paid a lot for an apartment with AC. The next day, an old, not efficient AC was installed, but we had suffered miserably the first day. The owner did not offer a refund or any compensation for our inconvenience.
We had to call the owner several times because there were no instructions re: location of trash barrels, washer and dryer, how to turn on oven (did not get it to work after several trys and a call to the owner), how to get Murphy bed down, and internet instructions and guest user code.
While this is advertised as family friendly, parents of small children beware: there are no security grates or screens on windows. This apartment is 3 stories above ground so parents must be vigilant about watching their children or always keep the windows closed which can be a major ventilation problem since the apartment gets hot and stuffy since there is no cross breeze because windows are only on one side of the apartment. However, a suitable crib and high chair were available.
Bathroom was dirty. It had a modern sink, but the bathroom floor is filthy. Tiles on floor and in shower are old and need to be steam cleaned: years of built up dirt, mold, and grime are on the tiles. Linens plentiful but pillow cases in bedroom are faded and stained, towels smelled of mildew because they are dried in a damp, old cellar. Beds were comfortable but pillows were flat. Kitchen is well equipped but dirty—ceiling lights, pipes and fans are filthy with dust and grease. Steam cleaning needed. Washer and dryer are available but located in the cellar, 4 flights down. If you’re not used to cellars in very old houses, this could be scary. The cellar is damp and musty smelling.
We paid a substantial rate and should not have had any problems. There are apartments in the area for less or comparable fees but they were booked so we had to take this. A small investment of time & money & this place could be great.
Owner's Response: MY! I'm sorry she had such a bad time! The cellar had just flooded with these monsoon rainstorms of late. She refused to let the Living room windows be opened on the grounds that her toddler could open the double paned window further - not remotely possible. Unknown to her, there is ventilation from the apartment through the skylight. (I had just returned from the hospital and needed a day to get my crew together to bring up and install all the air conditioners.) She ignores the safety grate in the bedroom full length window.
As to being clean, I hire a professional cleaning lady who spent 4 hours doing the one bedroom apartment - I disagree with her assessments. She never brought up the topic of a rebate for that one day without a LR air conditioner - I would have considered it. Again, I'm sorry she had a bad time.
Helpful votes: 5/5
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