We were disappointed in this property and the attitude of the owner. When we arrived we found the dishes in the dishwasher dirty. There was no dish soap for either the sink or dishwasher. We washed the dishes. Did report the problem to the owner who then said he would do the dishes which, because we had needed them, we had already done. Found some kind of sticky goo in the bottom the freezer. We did not use the gas stove but it also needed more cleaning. Minimal kitchenware, e.g. 1 plastic wine glass. No dish cloth. One dish towel. The door keys do not work well because locks/keys are badly worn. People in apt. above unit made quite a bit of noise in the middle of the night two nights in a row. Sounded as though they were moving furniture at 1:00 a.m. Sofa needs cleaning, rug very worn. No closet for hanging items, just hook over door and old wire hangers. The owner wants an excessive security deposit for such a modest unit and accepts only PayPal or credit card and the renter must pay any transaction fees. Upon discussing some of these items with him, he became very angry which is the main reason for writing this review because we do not ordinarily write negative reviews.
Now for some good: nice bathroom, fine towels, very soft but comfortable bed (although the bedding is tired), pleasant street, about 5 city blocks from B/C subway line. It is okay but definitely not luxury.
Owner's Response: As I am sure you can see from all other reviews, this review is actually not the case but I guess when someone must find something to complain about, he will even if he has to make it up. I am surprised a complaint was not made about the radioactive waste in the bathroom... This guest became agitated when asked for the security deposit, which is indicated in homeaway listing and which we remind guests of in our confirmation email. Guest loudly indicated "he did not care about what is required on our listing, that he has travelled extensively through out the whole world and never seen such a thing, that he never pays a security deposit and that we would pay for this..." even though deposit was returned in full upon departure. I suggested to guest that next time he is in Manhattan, the Plaza in midtown may be a better choice for him given his cosmopolitan aspirations. Now for those looking for a beautifully appointed suite with a fully-equiped kitchen in a land-marked, family oriented neighborhood, 15 minutes away from Times Square and that offers a terrific value (read affordable), our studio is a great option for your Manhattan getaway.
Helpful votes: 8/10
Did you find this review helpful?