Perfect location but the house needs many updates
I have to reiterate what others have said. Location is absolutely unprecendented on my favorite beach in all of New England. My Mother-in-Law owned a home on this beach for years and it was such a priviledge to be back.
Number of bedrooms/bathrooms are amble. Love having a washer/dryer.
We received prompt responses to all of our inquiries but did have a couple of miscommunications.
No reminder of balance payment due by notice; have been renting vacation properties for many years, first time this has happended, then scolding for not hitting the date.
Miscommuncation regarding location of key. Phoned, was put on hold then told apologetically I have so many properties I get confused.
Cleanliness of Property
The owner should reconsider the cleaning staff. Kitchen sink had food left in the sink strainer (ick), cob webs in many of the corners, none of the glass doors had been cleaned (which make up the whole back of the house and view of the ocean). Floors and Bathrooms were clean. Living room furniture had sand all of over it. Gave the maid feedback as we were leaving the property and she apologized profusely and would pay more attention to it.
Condition of Property
Once inside we were shocked by the condition of the property especially as compared with the outside, nevermind the price. Kitchen and bathrooms are original/never been updated from what I can tell (likely late eighties vintage) and not in good repair though they were mostly functional. Cabinets missing handles, drawers not easily opened, kitchen sink is absolutely disgusting. This is an easy fix and unclear why the owner doesn't paint the kitchen cabinets, replace the kitchen sink and cabinet hardware. Some of the glass doors that open onto the deck wouldn't open, had no screens and leaked during heavy rains. We had a flood in the dining room one day. Carpets throughout are gross, the one in the downstairs bedroom smelled whenever the humidity went up. Walls had some holes and are in need of fresh paint. What really amazed me was the amount of useless kitsch throughout the house. I systematically went around clearing as many surfaces as I could. Strongly recommend the owner declutter (throw away) most of this stuff, it's unnecessary. There's a very large built-in bar unit (knotty pine) that takes up one whole wall of the living room. It should be torn down and thrown in the dump
Love the location, not the condition of the property.
Owner's Response: We try to make every possible effort to make our guests stay comfortable and joyful.
In response to miscommunication, I do not believe there was any. This renter had a lease which clearly states what the deposit is and when the balance is due. I do not notice people that their balance due date is coming. Most everyone I deal with pays their balance due on time or before.
I did not scold you, I only e-mailed you that I have not received your payment. You said you would send it and that was the end of that. In response to the cleanliness of the house, I have been using the same cleaning crew for 4 years and this is the first time anyone has complained. I did not receive any calls from this renter stating that there was a problem regarding the cleanliness of the house of the flood she says she experienced. I am sure that I would have called the management company if I experienced a flood during my rental period. No calls again.
In response to the updating of the house. All the appliances and bathrooms are in good working order. The carpets are cleaned regularly and no odors are noticed.
Many of the people who rent this house do drop by and view the house to see if it is what they want for their vacation. Most love the house and location. We have several renters who come back year after year. Next season is nearly booked.
As to this renter's design ideas, you should know that the house was painted this spring. The renter's remarks regarding painting kitchen cabinets and tearing out bars are just over the top. This is a vacation home. You should have spent more time enjoying the beach rather than inspecting every nook and cranny for something you could complain about.
One of our renters this year said that he has been renting in the area for decades and this is the best house he has stayed in by far and has written a review stating that.
Helpful votes: 1/1
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