I wouldn't classify this as upscale
Review Submitted: May 20, 2009
Date of Stay: May 2009
This property's carpeting is in very bad shape and dirty. It seems as if the maid service is doing just a mediocre job. Behind the door in the guest bathroom there was dust and what appeared to be dog hair. The dining table was sandy and dirty when I wiped it down on the sides at the glass. My 20 month old daughter even found a pill on the floor at the dining table...it wasn't ours... The linens in the master seemed worn and a little gross. The bedroom with twin beds had something brown on the comforter. Pretty gross. The layout of the property is nice and the location is good, but I know when even my husband comments that it doesn't seem very clean...that's pretty bad.
Owner's Response: I will have to say that i was really surprised to see a review of this sort from this renter. We never heard a thing from her while whe was there. We provide a local number to call if there is ever a problem. We could have immediatley gotten the housekeeping staff back out to the house and taken care of everything. I have forwarded the responce to my assitant so that she can correct any of these problems. I'm just sorry that I did not know about them when the guest was there.
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