Decent condo, but not flexible
I was satisfied with the condition of the vacation rental.
I was more than happy with the location.
The vacation rental was clean.
The property manager was somewhat unhelpful.
Overall, I recommend this vacation rental.
Overall, this condo was average. It was perfectly fine for what we needed, but nothing over the top. It was well equipped with everyday necessities which was very nice, but the carpet had many stains on it, and there had been a few things missed by housekeeping. (a Jenga piece under the coffee table, so they probably didn't move the table to vacuum; and a fair amount of cobwebs were found) Everything in the kitchen seemed to be clean which was great. I will say, however that it was a little frustrating that the management company couldn't accommodate our early check-in request. I completely understand that this is a request and not guaranteed but they didn't seem to do much to attempt and accommodate our request. They said it was booked the night before so they'd have to allow housekeeping time to clean it, but the condo showed available the night prior to our arrival when I went back to see if it was booked. I work in the hospitality industry and I know we do everything we can to accommodate early check-in requests and that did not seem to be the case with this company. Not even allowing us in an hour or even a half an hour early was acceptable. I know standards of lodging accommodations and in my opinion they did not seem to promote high customer satisfaction. Overall the condo was fine, but the service of the management company was lacking.
Helpful votes: 0/1
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