Unit 502, The Pointe
I was more than satisfied with the condition of the vacation rental.
I was happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.
As I noted on the survey turned in at end of stay, the unit was quite clean. However, the mattresses need to be replaced; they were lumpy and soft. The unit needed better reading lighting in the living room; lamps were not conducive to reading. The condo's elevator was not in service periodically and we were on the 5th floor; management did respond promptly to calls, but it was annoying to have to place several calls during the stay. Parking space for the unit was outside the covered area--rain and neighboring condo's sprinklers got us wet nearly every day.
Manager responded on 9/9/2013:
Thank you for your reveiew. The mattresses were replaced in December 2012. We understand that some guests enjoy firm, some enjoy soft or memory foam mattresses. We are sorry the firmness was not to your liking. We will check on the lighting and unfortunately are unable to assign a parking spot other than the one that comes with the condo. Thanks again for your review and we are happy to find a different condo for you next year that may suit your needs.
Helpful votes: 1/1
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