Beach Week Rental - July 4 2013
I was very dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was somewhat dirty.
The property manager was adequately helpful.
Overall, I do not recommend this vacation rental.
We were disappointed by the condition of the rental unit and the quality and quantity of the expected amenities such as bedding, silverware, coffee cups, etc. We stayed in the unit 1 year ago and had a much different experience. This unit has had a lot of "wear & tear" in a year and has not been maintained well. Not sure if this is the fault of the property manager or the owner. Several items in the unit were not functioning properly or were broken including the bathroom fan, the sliding glass doors had to be sprayed with WD-40 in order to make them open/close without undo force, the dryer had to be re-vented for it to work. All these items should have been working in a unit that charges the rate we paid for a 1 week stay.
Manager responded on 7/8/2013:
Thank you for your review. We apologize about issues arising during your visit but just like your well maintained home, things wear down or need to be addressed. Our condos are rented continuously week after week and items do wear out or have to be repaired and we count on our guests and/or housekeeping department to bring it to our attention when there is an issue. We appreciate you bringing these items to our attention and as is our practice, we addressed the issues immediately for you. Thanks again for your review.
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