Submitted: May 13, 2012
Stayed: January 2012
I was somewhat dissatisfied with the condition of the vacation rental.
I was happy with the location.
The vacation rental was very clean.
The property manager was somewhat unhelpful.
Overall, I do not recommend this vacation rental.
Mislead from the beginning. The house is close to a beach but unless you are willing to float down the creek, it is not easily accessible. When I inquired about the proximity to the beach, I was assured it was only 100yrds. Sure but not walking distance. Then after I had already paid my deposit I was informed the house had been sold and I would have to deal with Remax Kauai. From the get go with Remax I had problems. I realize that it was because of the switch in ownership but should not have been that bad. I don't have enough space here to relay all the problems, phone calls, faxes, emails etc. I had a heck of a time getting my deposit back. Even after the permission was given to have it returned to me and waiting for the 35-40days. I was even charged again for the amount of the deposit instead of refunded! Needless to say, I would not recommend dealing with Remax Kauai from my experiences with them. Everything has finally been made right so I do Thank Remax for that. They also offered discount if I ever decided to book with them again. The house itself is nice enough. Although there must be a dog kennel near by because there is non stop howling/barking all evening and night. The master bedroom has to deal with the sound of the vehicles crossing the bridges as well, unless you close the windows which cuts off the cool air. The living room furniture is broken, the kitchen sink needs some serious maintenance as the garbage disposal sprays debris unless you put something over top of it while trying to shoot water down. The ants are sure a pain too. Considering how beautiful the island is we still had a great time, next time though, I'll find somewhere else to stay.
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