Time to hire a new cleaning lady?
Submitted: August 14, 2012
Stayed: September 2009
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was somewhat dirty.
The property manager was very helpful.
Overall, I do not recommend this vacation rental.
If the guest book had been read, you would know that the dishwasher hasn't been working properly in months. ALL of the coffee mugs in the cupboard had coffee grounds in them. The dishes were put away dirty. The dishwasher was not completing a cycle and was holding water, so we had to do dishes by hand for 10 people 3 times a day for our entire stay. There was a thick layer of dust on the tile on the backside of the upstairs tub. Within an hour of arriving, my baby's socks were black. The floor needs to be thoroughly cleaned. While getting ready one morning, my baby picked up someone's prescription pill off of the floor!!!!! God knows what would have happened if I had not looked down and caught her before she put it in her mouth!!! What would have happened to her if I had no idea why she was sick from taking an adult dose of God knows what?! If the floor had even been swept this could have been prevented! It obviously was not cleaned before we arrived. There was a woman's long dark hair in our bed also. I'm hoping it was from the person who changed the sheets and not from the previous person who slept there. I was really disappointed in the cleanliness of the home. Other than that, we had a lovely time.
Manager responded on 11/2/2010:
You had every right to be upset and the condition you found the house was unacceptable. We are sorry and deepest apologies. This is not the standard we have set for our company.
Did you find this review helpful?