Love Palm Island...not impressed with the villa.
I was very dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.
We have visited Palm Island on four separate times in the past year. We always have a wonderful time and the villas have been wonderful until this last stay. This past stay was part of a Groupon package and it was my understanding that it included a deluxe villa. Clearly, we did not have a deluxe villa (we have always had a deluxe in the past). The unit was so outdated, the cabinets in the kitchen wouldn't close properly, the paint color in the bedrooms would blind you, and the furniture was horribly uncomfortable. When checking out I found out it was a standard unit rather than a deluxe. I felt kinda cheated since my Groupon indicated a deluxe villa but apparently you only get a deluxe if available. I will continue to visit Palm Island because it is an amazing place and my family and I love it, but I will make sure the room is a deluxe or superior moving forward because the standard villas are uncomfortable.
Did you find this review helpful?