Great Location but Not Clean
I was somewhat dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very dirty.
The property manager was more than helpful.
Overall, I do not recommend this vacation rental.
We loved the location of the rental. It was steps from the beach and the pool and the view was great, but the upkeep of the rental was terrible. The couches, rugs and bathrooms all had sand and dirt on them, as if never vacuumed or cleaned before our arrival; hair in the drains and sand on the shower floors. The kitchenware had to all be cleaned by hand by us because they were filthy. The refrigerator was dirty on the shelves and drawers and every time we would open the fridge door a shelve would break off and everything on that shelf would go flying off. The guest bedroom had dirty, stained pillowcases & black spots all overt the sheets. Our vacation was to relax, but we spent the first few days cleaning this rental. My family and I will not be renting this unit in particular again, but maybe another unit in the same complex with different owners because the location was great and most of the other units were priced cheaper. I rarely write reviews but this was a must, because cleanliness is so important when staying in a rental.
Manager responded on 10/29/2013:
Each guest is called to make sure they have arrived safely and are happy. We spoke to this tenant the same day of their check-in and they reported that all was okay and no housekeeping issues were mentioned. We would have gladly sent housekeeping back the same day to rectify any oversights had they been mentioned. It is our goal that everyone enjoy a relaxing stay in clean and comfortable accommodations. We are sorry this guest was disappointed.
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