7 Reviews of Property 3013708 Bocagrande, Colombia

The apartment was nice and clean , well equipped. Excellent location and view. We did have to figure out how to work the air conditioning units with the remote but that wasn't too bad. Handsoaps and toilet paper were provided , but no shampoo , liquid soap or paper towels or washloths were there. We were able to buy those by walking to one of the nearby stores. Kitchen had everything we needed. Some of the plates and pots were not brand new but clean - that is expected I guess..I think an apartment in Colombia is more for an independent traveler. Someone who needs everything provided by staff would be better off in a hotel.

The location of this building is nice, close to everything, Cartegena was a fun city. The communication with the owner was good, he was very responsive. We should have seen a red flag, once we made final payment we were emailed a list of instructions/deficiences.... The water heater may not work, the AC unit is tricky, etc.... Well, once we got there things didn't work. The water heater was not a big deal (uncomfortable but we managed) as the temperture stays around 90 degrees. But the broken AC was a big deal, it was the one in the bedroom, the owners pre-directions got it running but it never got cool. Lots of things in the unit have been neglected, Kitchen sink faucet, couch was lumpy with broken springs, ants everywhere, broken dishes, etc.... the unit had a musty/moldy smell to it, the good news is it forced us to be out and about in this beautiful city. The Wifi did work and that was nice.
We had family that stayed in an older condo next to this building and they had a nice place, older but clean and nice. We did all of our cooking there and even swam in their pool. The pool associated with this unit was layed out nice, but once again not clean.. The staff did clean it on Monday but it did not keep up with the volume of guests. It seemed this building is mostly daily and weekly renters so it was always crowded, long waits for the "high speed" elevators.

We felt mislead, we never met the contact lady-manager, when we arrived, there was no toilet paper and the towels provided seem dirty and paper thin. We had to do a late night run for toilet paper after traveling all day, not fun. My wife immediately washed everything including the bed sheets as we suspected they were not clean, We left messages for the designated manager "Ingrid" and finally on the thrid day we got some towels - more paper thin ones and two rolls of TP. My wife and I love camping and we know how to rough it, but we were thinking this was going to be a litlle nicer based on the photos and the descrption on the website. The photo were probaly taken when this unit was new...the place was run down. The owner probaly needs to go their personally and see exactly the condition of this unit. It was probably nice once, but now it is uncomfortable, run down and dirty.

No disrespect to the owner but we wanted to give an honest assesment, so travelers can make up their own minds.

What could be better than a week in Cartagena with your two best girlfriends? We arrived on March 26 and was quickly escorted to our magnificent apartment on the 26th floor of the building! Talk about views - this has it all! Great balcony overlooking the beach and from the rear you can see the bay with boating and the Boca Grande sky scrapers! The apartment was clean and had everything we needed to make our trip absolutely FUN! This apartment is close to everything - within walking distance to shops, grocery store, pharmacy and restaurants galore! We loved the city - what a romantic city to visit! The kitchen is well equipped and we were able to eat some of our meals in. I highly recommend this property for anyone visiting Cartegena. The owner is very accessible and always responded to my inquiries very quickly and gave us great suggestions for the city. The security of the building made us feel safe and everyone was very helpful and friendly. I took advantage of the spa services and we spent a day at the pool, which is awesome! You can't go wrong with this apartment! I highly recommend it as it has location, cleanliness, amenities, and security as well as location, location, location!

We arrived later than expected to the apartment however once we phoned the owner's manager she was there in 10 minutes to show us into the apartment which was exactly the way the pictures show it on VRBO . Clean towels and toilet paper were there for us to use.
The kitchen was fully equipped with everything we needed which we appreciated because we like to cook. Walked to the nearby grocery store often and made breakfast which we ate on the balcony with a great view ! Loved it !
We like to take some rest during the day and since we were on the 26th floor we had no noise bothering us from below which we greatly appreciated.
We would rent this apartment without hesitation in the future again !

First of all we had a great time in Kaz 's apartment. Kaz was very helpful before our arrival providing us with detailed information on the apartment and arrival logistics. His manager met us at the lobby and helped check us in , showed everything we needed. The apartment is very nice and clean just like on the pictures. Each bedroom has oceanview windows and it's own bath. Enjoyed the pool and used the gym a few times. We could walk to the old town . The beach is right there , the water is warm , however there are too many vendors selling stuff. Overall we had a great experience , would recommend this apartment to anyone !