Recent Stay at 25 St. George
My family just spent a week at 25 St. George in Palmetto Dunes. We had a great time and would definitely stay at this property again! The rental agent provided detailed directions which were very helpful. It was an easy walk from the house to the Beach. The layout of the house was very nice, washer and dryer and kitchen appliances all worked as expected. The house had not been rented prior to our stay and was dusty and the floors were a little dirty. Once contacted the rental agent had someone clean the next day. Other than that the house was very clean and comfortable. The listing description and photos were accurate. I would recommend this property to others. However I would love to see the televisions updated as well as the master bathroom/fixtures (although everything worked well they were all a bit dated). The dock on the lagoon was a nice addition. It was fun beeing able to sit out there and watch the wildlife (birds, fish, alligators, small boats, and kayaks). I do think a railing of some sort going to and from the dock would be a nice addition. The walk way has some tricky spots. The only thing that was a bit frustrating was the cleanliness of the pool. Unfortunately it is situated directly beneath trees. While we were there the pollen was continuously falling into it and it was impossible to keep it clean. A pool service came once during our stay, an added perk that would have gone a long way would have been to have had that service a couple of times during our stay. I would also have liked either an earlier check-in time or later check-out time. We basically had the place from Saturday evening to Friday evening as check-in time is Saturday at 4:00 and check-out time is Saturday at 10:00. All in all it was a great rental property. We would stay there again and would highly recommend it to others!
Owner's Response: We are so glad that this family enjoyed their stay. It was a beautiful week they had! What a delightful family there were. We would love to have them return anytime! Just in response to the minor issues in their review: In the Spring it is difficult to keep pools consistently clean as there is lots of pollen and tree buds falling during that time of the year - it is that way all over the island. Pool services typically schedule two visits per week to keep up the cleanliness and they leave pool skimmers at the house so the guest can skim when needed on their own. We also will call the pool service anytime for an additional clean when there is a storm or something that causes an abnormal pool condition. We aim to please. Also our check in times are very consistent with rental properties on Hilton Head Island. We need to have ample time to properly clean the home and allow for the cleaning supervisor inspection as well as our management inspection. This meticulous work and scheduling allows each guest to have the home presented in its best light upon arrival.
Helpful votes: 1/1
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