2
Small, not as clean as it should have been
Upon arriving, I called to see if I could get an early check in, which I could, so that was great. When we actually got to the condo, we noticed that there were no towels. I called and they apologized and brought some right over. They only brought a set of four (for the four of us for two nights), but that wasn't really the biggest issue I had. I set my baby down to crawl around. When I picked him up, his little legs were black. There is no way that the floors have been cleaned properly. I have hard floors at my house as well and his legs have never been black like that.
Once we got settled in, I noticed that they had also failed to leave us any paper towels. The dish soap had about 1/2" left and had obviously been watered down at that! The hand soap dispenser worked, but the top part had been broken off, so you had to be careful how you used it.
I noticed from a previous review that someone had complained that there was no weather stripping on the front door. This still hasn't been fixed as you can see a wide gap and daylight all around the door.
Also, you have to make sure that the fridge door is shut very firmly. My husband failed to do this and everything spoiled overnight.
The linens were very low quality, the decor - so so, and the unit was not as clean as I expected. I have stayed in quite a few condos and this one was a let down. (especially after seeing pretty good reviews). It was small, as I expected, but felt that the quality was poor.
The location of the condo was right on the beach and although this condo is on the side closest to the street, it's a short walk through the complex to the gate to the beach. For the complex, it looks likes it's aging and needs a few repairs. Only one of the outdoor showers was working (I tried the ones at the beach and one of the pools and the hot tub area and none of those worked). My son and I were both pretty covered in sand, so luckily we found one that worked. This was our first trip to the area and I think next time we will look for a different spot.
Owner's Response: We hate to hear that you had a bad experience with the condo. The condo size is definitely not huge, but it is bigger than the average hotel room around Corpus Christi. Four towels are usually the normal number provided but if extra is needed, it can be requested. We apologize the condo wasn't cleaned properly; as stated in the rental agreement, we always encourage our guests to inspect the condo when you arrive to ensure it’s to your liking, so if anything was not acceptable, our property manager can help resolve the issue, e.g., reclean the condo. We will also discuss the issues with the paper towels, soap, and linens with our property manager and cleaning personnel. A work order was placed when the front door issue came up the first time, and it was fixed. We placed another work order with the complex to make sure it's fixed again. We're pretty simplistic when it comes to decor, but we understand that it's not to everyone's taste; eventually, we will redecorate the condo again.
The complex was built in 1981, so naturally, the salt water air does take its toll on the buildings. However, management works hard on gradually upgrading the property. Recently, they replaced the siding among many other details, and they are continuing improvements, including the outdoor showers.
Again, we aplogize for the issues you encountered. We want everyone to enjoy the condo as much as we do, so we will do our best to make sure these are not issues in the future. As always, we encourage every guest to contact us or our property manager immediately if any issues are to arise, so we can resolve them as quickly as possible.
Helpful votes: 3/3
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