Outside Albuquerque
Submitted: January 30, 2012
Stayed: January 2012
The home was clean and comfortable and nearby many outdoor sites, activities, groceries and a decent retaurant. The various amentities - hot tub, grill, wood stove, etc., were all present as described. The owner was responsive and helpful, both by phone and email. My colleagues and I would probably not recommend this home to friends, however, for the following reasons: As folks who love to cook and enjoy good food and wine, we found the quality and variety of cooking tools and untensils insufficient for many tasks. The level of (hard water) mineral depsosit son all dishes, flatware, glassware and cookware was frankly alarming- for example, all the (originally clear) glassware was white. Although part-way up the "back side" of Sandia Peak amidst attractive scenery, there was virtually no mountain view from this particlar home/lot. Hot water had to be conserved. One could not take a shower and run the dishwasher at the same time, for example. All in all, it served its purpose as temporary lodging near Albuquerque by we would be unlikely to return.
Owner's Response: The place is not perfect, but I am baffled at some of the criticism. After
reading this I pulled out everything in the kitchen to
do an inventory and take pictures. I removed a few items that were
substandard quality but those that remain include four fry pans (two
Teflon,
a Caphelon pan & cast iron), two smaller fry pans with lids, 3 Magnelite
pots with lids, a large rectangular baking pan,
stoneware pan, two Crock pots, an electric vegetable steamer / rice cooker,
an electric sandwich press, two waffle irons,
two blenders (one is Cusinart), an electric juicer, a small Cusinart food
processor, a toaster, a toaster oven, a microwave,
a coffee bean grinder, a Krups 12 cup coffee maker, two tea pots, 3 large
mixing bowls, a hand blender, lots of silverware,
Chicago cutlery, wooden spoons, 2 spatulas, a ladle, measuring cups, a
cheese cutter and slicer, wine openers, etc. The refrigerator is a very
nice, large, side-by-side,
with ice maker. I thought I had most things covered - not sure what I am
missing. I noticed that a bunch of dishes have "gone missing"
and those I will have to replace. There's even a set of China and nice
table cloth for Thanksgiving or Christmas dinners.
There's plenty of glassware, coffee cups and wine glasses. The white
coating on the glass was due to a problem with the softener. It's
unfortunate
I did not catch it (or be informed by the cleaning staff). But that has
been rectified and it now all looks new. It's too bad the renter didn't
simply
leave me a note (or call or text me) detailing the issues they were having
instead of hurting my business by writing a poor review. Because I live
nearby,
I can attend to problems readily. Concerning the lack of a mountain view,
the house is surrounded by trees and is more private - the webpage does not
advertize
mountain views. I lived in this house for 10 years and never had a problem
with showering and running the dishwasher at the same time and no one else
has ever
complained of that; this I will have to investigate. The bottom line is I
try to provide a usable and comfortable living environment for a reasonable
cost and
continually make improvements. For example, I bought a bunch of nice new
towels, but unfortunately, a guest poured Chlorox directly on them in the
washer so that now they look old and used when in fact they are not. The
profit margin on an enterprise like this is not what you might imagine it
to be.
Helpful votes: 1/3
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