Nerve Racking and Totally Unsatisfied
Submitted: June 25, 2012
Stayed: June 2012
We were scheduled to stay in this house for the week of June 16 through June 23 2012. We only made it to day 5. The ad is very misleading which caused us numerous problems from parking in a "garage" to sleeping quarters that rate below motel six. When dealing with the owners it was very obvious that they were only concerned about the money. When we mentioned to them are dissatisfaction we were told to leave! Like they say "if it sounds too good to be true it usually is". If you still insist on trying this place out make sure you have a backup plan for motel accommodations. I can't post my email address but if you want further information on this place or the owners, please contact VRBO and have them forward your email to me and I will respond.
Owner's Response: We are sorry for your unhappy visit. We have rented our beach house for the last couple of years with great success and a lot of returning visitors. Our beach house looks exactly like the pictures on VRBO. Your concerns about the garage: we have a 2 car garage with 1/2 space taken up with beach bikes, ping pong table, beach chairs, wagon, etc for guest to use at the beach and make their stay more enjoyable. The garage is not for oversized trucks. Our sleeping accomodations are for 7 as stated in VRBO. Some families bring more. Also, we encourage all visitors to read the instructions for the house so everything runs smoothly including street sweeping. The person who wrote this review was not a party to the lease. We received their check the day before check-in and it was not able to clear the bank. After clearing late Friday, they stayed until Thursday wanting a full refund for 7 days. After late night emails, we refunded 2 nights stay. The grandmother's grandchildren had a ball, they biked, played ping pong, skate boarded and played at the bay, we wish he could have enjoyed himself as well.
Helpful votes: 6/7
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