Great House, pool too cold to use, would not rent again
I will start by sayin the owner was great with communication before and during our stay. Travelled with my two sons (2 years old and 7 months), my husband, in-laws, and brother in law and his gf. The house was great with a ton of space. Was kid friendly as well. There is a nice park next to the house and in a quiet neighborhood. However, the reason we picked this house over other places was the fact it was advertised having its own private, heated pool. I understand that in February it can be cooler at nights and even during the day, however we expected the pool to be heated accordingly. The day we got to AZ, it was 72 degrees out, so decent...the pool was 68 making it way too cold for small children or adults to use for that matter. We stayed from feb 19-28th at the house and were unable to use the pool once. So if you are expecting a heated pool, i wouldn't consider 68 heated...you may want to find a place that keeps their pool warmer. Also, the pool guy came on the Thursday and said the heat wasn't even working then because all the filters were plugged. This put a damper on the vacation as we expected to be able to use the pool morning, noon and night if we had wanted too. We were fortunate that my parents own a trailer in Mesa, and have a community pool which is kept at 90 degrees..this is what i consider heated (even 80 deg at our house pool would have been nice enough to use). So if you are travelling and are booking this place for the heated pool, i would reconsider. The house is beautiful and well maintained, but the only reason we booked this place was to have our own pool. We definitely would have booked elsewhere had we known the pool is only kept around 70 degrees. I am still hoping we get some of our money back as this place costs more to rent than many others..and we were not able to use the ammenities that were advertised.
Families with Teenagers,
Families with Young Children
Owner's Response: Unfortunately as a homeowner I can not predict the weather. I have a heat pump to heat the pool and with night time temps in the mid to upper 20's and daytime temps in the low to mid 60's it's just not able to keep up. Whoever guessed that it would snow in Mesa as they did get snow during that week. A hot tub would of been perfect but unforunately I don't have one. As for the rental price, I include all taxes required by the City of Mesa and the State of Arizona (which is 15.02%) in my quote that a give renters. This is not always included in the price of other rentals. I feel that I am more than fair with the rental price. I make myself available to all my renters when they are staying at the house and if a problem does accur I try to address it as best as am able to. Please check off my other reviews. If you have any questions abut my rental home feel free to e-mail me.
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