The property owner assured us that the house would be very comfortable for two couples and a 4 year-old child. While the living areas and dining room were lovely, and the kitchen well equipped, the size of the shower in one of the full baths was minuscule (and we are small people). Although I had asked the owner about the bathrooms, he neglected to mention the same size of that shower and that only one bathroom had been fully renovated. The stairs to the bedrooms, where the more usable shower was located, were precipitous. The stairs leading to the basement, where the laundry was located, were even steeper, basically a ladder. We do not recommend the property for a family with young children or for older adults.
After a month had passed since our departure and we had not received our deposit, we contacted the owner and were told we had broken a window. This was untrue; indeed, we had correspondence with the owner the week after leaving and he responded that all was "awesome" and that he "would be in touch with the security deposit." We have rented properties for several years on the Cape, and always take good care of them, as we do our own home.
In looking for a house for this year, I happened upon the same property and noticed that the owner had changed the property number and included only select past comments about the property. The property may offer a comfortable stay for some, but the buyer should beware.
Families with Teenagers
Owner's Response: First, note that this site has the strictest rules governing consumer reviews. I have no control over the reviews that appear on any advertisement, and am not clear as to why alleged reviews are not in this ad.
I am, however, pleased to see that with time, this renter's property star rating has improved - this current review rates the property two stars higher than in the previous ranking. I thank you for the improved rating.
I clearly remember this renter, and I remember the circumstances under which this property was rented. The renter initially disclosed that although a lease had been signed with another property owner, that owner never closed the agreement with the renter. Feeling this family's plight, I worked to rent the property for a period during which it had never before been rented. The renter's problem was solved.
With only 5 days between our initial conversation and the tenant's arrival, I disclosed that minimal "renter prep" basics such as limiting access to the laundry room, etc. would not be completed. The renter was grateful that we were accommodating and flexible given the tight timeframe.
I also remember cheerful exchanges during this renter's stay - it was "awesome" to note that the renter had a pleasant, uneventful stay. But when I returned physically to the property, I found damages. After sending a photo of the damage to this renter and receiving their assurances that they were note responsible for the damage, the security deposit was returned in full.
Time and again, renters return to this property. They like our home because it is a 160 year Cape with an older home's quirks. It has suited their needs.
They have found no fault with bathroom fixtures. They understand that homes from the 1850s have features of a by-gone era, such as high-rise stairs. And, we maintain close communications with our renters - it is our goal to ensure prompt service and rectify any issues as soon as possible.
This particular renter did teach me 3 valuable lessons:
1.) The more photos, the better. I encourage interested renters to look at the stairway pictures and note the steep banister rail;
2.) Immediately assess damages and communicate concerns as soon as possible; and,
3.) Screening renters not only ensures that our home is the right fit for the renter, but that a renter is a good fit for our home.
And, I thank this renter for the improved property star ranking - time does have the ability to heal.
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