Spacious, luxurious, comfortable, gorgeous unit.
Perfect location, gorgeous pools and amenities, incredible condo, has everything you need and some fancy frills too. Master bath and shower are unsurpassed. Would have been nice to have a few basics so we didn't have to go out and buy trash bags, detergent, dish soap, etc as soon as we got there. Also with the cleaning fee we paid, it would be nice if there weren't any laundry or cleaning duties required from the guests upon departure. But overall just an incredible unit and Bella Luna is at the top of our best places to stay in Orange Beach, especially with kids (and we've stayed at many over the years.)
Owner's Response: Please note that we ask our guests to turn the dishwasher on and take the garbage out for sanitary purposes and to keep bugs out. We ask our guests to wash the towels and put them in the dryer before they leave, because we provide nice thick towels, not the little thin ones that many rentals provide, which take a long time to dry. This one step helps tremendously in getting the units ready for arrivals in a timely manner. It is especially helpful when a guest wants to check in early. Most of our guests love our soft, thick towels and don't mind doing this. We do not ask our guests to do anything else.
As for providing the basic items, we have tried that, but found that we were spending a great deal of time and money constantly replacing these items. I don't mind replacing things that are used up, but not when they are taken from the unit. Unfortunately, those that help themselves to items provided in the unit, perhaps thinking that these are just little things and won't matter much, ruin it for those that are respectful of our property.
Helpful votes: 4/4
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