PERFECT SETTING W/GREAT AMENITIES; NOT VERY CLEAN
Pros: Amenities at this home are absolutely spectacular w/large pool, amazing grounds, private setting w/beautiful views, decks to entertain on or enjoy a meal, game room & games for all ages, wireless internet and kitchen w/every imaginable cooks equipment
Cons: Interior carpentry of house is incomplete, toilets leak, vanities missing lights, only one functional bathtub, six sub-par showers, cobwebs and spiders everywhere, filthy floors, unclean bedding & no available vacuum to cleanup (brooms only)
Expect to bring your own laundry soap, trash bags, napkins, paper towels, kleenex, dish soap, bath soap, tinfoil, plastic wrap, etc.
Owner provides plenty of bath/beach towels but not many face cloths and no hand towels
Overall: If you're not too fussy about cleanliness, this could possibly be the place for you. The great room is huge w/beautiful, large fireplace & wonderful views. The games room and captains quarters bedroom is very musty w/concrete floors (originally built as the homes garage). The master bedroom is huge w/dual sink/toilet/shower in bath and a nice, airy bedroom next to it w/great views. The 2 middle bedrooms are a good size & quite nice. The middle bath is shared by these three bedrooms plus the loft area. The bunk room is well laid out but the other rooms on this end of the house are hodge podge. One bedroom is really too small for a double bed (single would be better). There is a full bath (tub plug doesn't work) shared by bunk room and this smaller room. There is a small kitchen between this section and the end rooms. This is where it gets funky w/a bedroom within a bedroom (not sure why walls don't go all the way to the ceiling) which shares a bathroom w/shower only so no privacy for the folks staying in this section.
Our combined families (up to 20 of us) chose to overlook the interior flaws of the house and make the best of our vacation and we all had a lot of fun. There was lots of hanging out at the pool and enjoying s'mores at fireside . My husband and I were rather embarrassed (we were the ones footing the bill and hosting the family gathering). We feel the level of expectation is based on the amount we pay for a place to stay and we paid a LOT and this house didn't come close to meeting our overall expectations.
If you choose to stay here, check out Camden, Belfast & Fort Knox and go scootering...such fun!
To the Owner - Pay to have this place properly cleaned and it would make a HUGE difference!
Owner's Response: We appreciate your kind words and glad you enjoyed the Heated Pool, Beautiful Views, S'mores by the Fire Pit. and our professional well stocked Kitchen -a Chef's Dream! :)
But I am very sorry to read that you also encountered problems and did not contact us to resolve them during your stay. It is our goal to provide you with great guest service and an extremely clean home. We are present at check in and provide guests with e-mail and cell numbers . We can address any problem from a tub stopper to a missing light bulb in a vanity, if we know about it.
I would also like to apologize that you were not happy with the cleanliness. It is disappointing to read that you were embarrassed. Many times when 20 to 32 guests are checking in with suitcases and all their gear, the floors get tracked in and on very quickly by many families entering in the first two hour period of check-in. The initial family sees it as the housekeepers left it freshly cleaned , but the families arriving after that see the footprints of others in their party who arrived before them. Either way the problem you encountered is not normal for our Vacation Home.
I do appreciate you letting us know about the situation you observed with cobwebs. This gives us the opportunity to make sure that does not happen again.
We plan to add dozens of brightly colored facecloths and hand towels to our inventory.
It is true we do not provide Saran Wrap, Tin Foil, Kleenex, Napkins or Laundry Detergent.
We do provide 6 Hand Pumped Soaps for 6 bathrooms, 18 rolls of Toilet Paper,a roll of Paper Towels for kitchen, unlimited Cascade, Dawn Dish Soap.,Coffee Filters and trash bags for 25 trash cans.
As Pine Lodge has mostly Cherry, Maple, Oak and Brazilian Rosewood Hard Wood floors we do not leave a vacuum. We do provide brooms, swifter and a mop. We are happy to bring a vacuum if a guest requests.
The Octopus Suite (double bedroom) is ideal for families and a favorite. It has the 2nd kitchen ,private bathroom with private exit and a TV. The kitchen has a stove, refrigerator, sink, Tile Counters and Oak Cabinets.
It is our Guests who make us better with constructive comments and we hope to always exceed expectations from the time of arrival to departure.
We are available by e-mail, text, phone and in person at any time during your stay. We make it our priority to please our Guests.
Don, Terra, Haley, Sierra, Savannah and Starr Warner
Owners and Daughters
Dave and Tony
Helpful votes: 1/2
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