Didn't live up to the description or price point
Didn't live up to the description or price point
Submitted: August 23, 2011
Stayed: August 2011
This house is a bit ackward and not what you expect based on the photos and description in the ad. First of all, the main room is on the second floor meaning that when you enter the home you are greeted by a dark hallway and stairways. The pool is miniscule and right on the street for everyone to gawk. The rooftop terrace that is highlighted as the property's - and playa del carmen's- gem was dirty. The cushions were ripped, the table didn't have legs, the BBQ was dirty in a corner with plastic ties that made it impossible to use. However, the view was nice. It felt like an older home that needed updating and a major cleaning.
Recommended for:
Pet-friendly,
Adventure Seekers,
Tourists without a Car
Owner's Response: we have a full walk through tour of the house...the main room is up the stairs (as the house is a two story house and the views are much better from the second floor) as for the dark hallway, there are light switches on both the top and bottom of stairway (during the daytime, it is great-white ceramic tiles for floor and wall painted white...this is a corner house and the pool wraps around the front of it (when we bought house and put pool in, we used 95% of the space have pool built-even put in a sit in bar overlooking caribbean Sea and have the only non-chlorine system in Playa-4 foot deep on larger portion and 2 foot deep area for kids) pool is located on a cobblestone street in a gated community with very little traffic and has a view of the Carribean Sea...the seams of the rooftop cusions have recently come apart due to the sun and are in the process of being replaced (they are custom size, and takes time to have made...the table does have legs (not the tradition four corner legs), it has two pedistals-(not sure what guest is saying here)..the grill is on the back of the rooftop and is stainless steel gas grill(2 years old), with the house being so close to the sea saltwater, the outside of the grill tends to get spots on it that look like rust...they are non removable...as for the older home? the house has all new appliances, new furniture, new beds - with 500 count egyption cotton sheets, new Air Conditioners (as a matter of fact-while guests were down there, one room AC unit went out and Julian (house Manager replaced it next AM)...the house is large white tile - Mexico style with 12 inch poured concrete walls...it gives you the Mexico feel, with all the luxury of moderness...
This guest also negotiated a price due to it being her wedding, tried cancelling within 30 days of booking..I then looked for other guests to replace her time...then changed her mind, then also got extended time due to her "money issues" and just getting married...so I am dumbfounded at her posts....
Sincerely,
Scott Uram
Helpful votes: 1/1
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