17 Reviews of Property 257077 in Kailua Kona, Hawaii

We were in Kona for a short stay this visit and decided to stay closer to the village.The complex is nice with a great pool and beach close by. The condo was clean and nicely decorated but does need a kitchen cabinet update and the bed needs to be replaced as it is saggy from lots of use. Overall we were pleased.The only real negative is the fact that the bedroom window is right about the entrance to the neighboring condo. We got woke up the first night by their late arrival and conversation was like they were in the same room with us!

Rating Details:
I was somewhat dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very unhelpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
The condo itself was ok. The furnishings were outdated as well as the kitchen utensils and cookware. Met many wonderful guests who showed us their units, and were amazed how nice they were. Our big complaint is the fact that we had specifically asked for an evening check out and were assured that it was no problem.Our flight was at 10:30 we had scheduled a full day of beach time and snorkeling. Upon returning to the condo at 5:15 to shower and pack our things, we were shocked to our clothes and personal effects setting outside of the unit. A note attached said that they had to clean the unit because the new tenants were arriving at 4:00 P.M. No help was offered to us after many phone calls to the company. We were left to fend for ourselves to find a place to shower and pack our belongings. My advice to potential renters, go to- and deal directly with the owner.

Manager responded on 2/12/2013:
Unfortunately the guest's check-out time was 11:00 am as stated in their rental contract. No late departure was paid nor was a late departure guaranteed to this guest. We had a back to back booking that day and although we tried on several occasions with calls and e-mails to them, they did not respond and we had no choice but to remove their belongings from the unit.

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was adequately helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Hi travellers
In general we were satisfied with our stay at this complex. The complex itself is older but well maintained and clean. It's location is second to none. The location of this unit which is on the water side is stunning. Every evening after returning late from the beach and getting cleaned up we would watch the amazing sunsets and every day that we were at the complex in the afternoon around 1 to 2 the turtles come to feed on the vegetation on the lava rocks out front. The village is conveniently located a very short walk away.
Our only concerns for this unit: the bed in the one bedroom is saggy but does have a pillowtop on it; they say its a queen bed but it is not very big seemed like a double! The pullout couch we were told was new but the bed in it is awful-all springs! The phone is awful! it is old and you cannot hear people talk on it at all-be prepared to have to use your cell phone. The internet connection is not great either. The bedroom window is located on the parking lot side of the building. If you sleep with the windows open be prepared for noise in the night even though security is good here.
Other than these rather important details the room was great!

Rating Details:
I was very dissatisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was somewhat dirty.
The property manager was more than helpful.
Overall, I do not recommend this vacation rental.

Reviewer Comments:
great location in the kona reef, and the complex itself is an easy walk to town which can't be said for most of kona real estate. however this unit needs a ton of work compared to identical units in kona reef and Not worth the 20% lower rate. I have visited at least 4 other like units and this by far the least desired. Other than a very comfortable bed, the unit has Dirty carpets, outdated furniture, wifi not working, old tv, one bar of soap, 2 garbage bags, no kitchen towels or dish rags for our 10 night stay.

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was very clean.
The property manager was more than helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
The location was ideal the view exceptional the property was well maintained and the condo was very comfortable. We really enjoyed our stay there and the only suggestions I would make is to have new shelf liners in the kitchen cupboards and double check plates and utensils for cleanliness...we came across some items that were less than clean. Otherwise we enjoyed our stay immensely. Close to town for walking for meals, fabulous view and the full time neighbors were great! We would recommend this to other travelers as well. We have stayed in a ground floor unit in the complex previously and didn't think we would like not having that convenience but came to realize this was even better for the view and privacy.

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
stuff was very proffesional and friendly

Rating Details:
I was satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was clean.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
Great room, great price, very easy!

Rating Details:
I was more than satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.

Reviewer Comments:
We thoroughly enjoyed our stay in Kona at this condo. Dolphins, turtles and whales along with my morning coffee on the lanai. It doesn't get any better than that.
The only feedback we have is, although clean and completely functional, the unit is a bit dated (kitchen, bathroom).
That aside, we loved that we could walk to town from there...and did I mention the sunsets on the lanai? How can one person take so many sunset pictures.
We would definitely stay at Kona Reef D37 again.
Thanks