Nice, but some "but`s"
Nice, but some "but`s"
This location (subway uptown &Bronx - 145 street) is very adjacent to Harlem. Upper Manhatten is a very pleasing discribtion.The neighborhood is not very clean, but the people living there are nice, friendly and very loud too. If you are a light sleeper, dont book this apartment.
The Building is old and it would be time to do some renovation - the apartment is on the top floor. We have to say, that the pictures you can see on this property page, are very pretty, but when we get there, we first did not recognize it. Everything was clean, but we expected more. The bathroom is nice, but be carefull with the bathtub if you have back injuries. Our bedroom was ok, we had place for all our clothes - but even with closed windows it was very loud. The kitchen is well equipped, in the fridge there were a lot of leftovers, partially from last year!! The living room is nice, with a big TV but no table, you can actually not sit down and eat something.
if you want to cook by yourself, you can do it, there are some groceries - but dont expect to much.
Unfortunately we met John just two days before our departure - until then we had contact with another guy, but just on the arrival day. John told us then, that the guy is his Brother, strange that the Guy dont mentioned it before. The apartment is not at the building that John informed on all the emails, its one housenumber before. The high speed internet we could not use, it did not work.
In summary, the apartment is OK for people without problems with noise and high expectations. You can get to the Times Square in about 15 minutes, we recomend you to buy the metrocard(one week $27.-), with this you can use all the subways and buses.
Customer service could be much better - kind of bad when you have never been there.
Tourists without a Car
Owner's Response: Owner's Response: Please read the other reviews!
We tried our best to accomodate our guest's requests that were not part of our agreement but based on her negative review, it seems that she was unhappy about it. What is surprising with the review is that when we asked her if there was anything else we could do to help her, she only commented how happy she was about the size of the apartment and all the money they saved because of our price!
We are regular people with regular jobs, renting our apartment as a way to make ends meet, just like traveler are renting our apartment to save. When rarely we cannot provide an advertised service, we ALWAYS try to find ways to keep our guests happy. We do not pretend to be a hotel providing the type of services with a paid staff and someone by the phone waiting for guests to call and cater immediately to their request, but EVERY TIME our guests speak to us or leave us a message we respond right away and always help them the best we can. We even took one of our guest who got sick to the hospital, we help our guest buy metro cards and show them ways to save money and recommend safe and fun places to go. We provide to our guest everything advertised and the majority of them always comment how big and spacious is the apartment and always comment that it looks even better than in the pictures.
Manhattan is a noisy big town that never sleeps with people in the street 24 hours a day. We do not guarantee what happens in the street and never advertised that we are providing a quiet apartment, so for travelers very sensitive to noise we suggest to find a place that can guarantee you total quietness. Our building is very clean and we are not advertising a state of the art design but for travelers more interested in the building interior design than the apartment and the price we offer there are other state of the art/expensive places.
Personal judgment and appreciation varies greatly. 1 person will love something that someone else hate. Some people are happy and positive with 75% while others getting 120% stay negative no matter how hard you try to satisfy them (Unhappy!). Out of the 98 guests who stayed in our apartment we received 13 reviews among which 5 negative ones. We are not perfect and are definitely NOT the Radisson hotel but don't allow someone negativity and bitterness forbid you from taking advantage of an affordable place to stay. Read the 8 positive reviews!
Helpful votes: 49/54
Did you find this review helpful?