I looked for 4 years, planning our first family vacation, before deciding on this property. From the first time I emailed Kevin he responded quickly and was very helpful and accommodating! I was extremely worried about giving credit card information through email, so it was very helpful that I was able to speak to Pauline from the management company prior to submitting payment information, to verify that it wasn't a scam. The villa was perfect, and had plenty of space for 7 of us! The game room and pool entertained the kids everyday for hours! The gated community was very nice and made us feel safe. The only negatives were that I was under the impression that there would be a starter supply of laundry detergent, and there wasn't so I didn't come prepared for that, and the TV remote in the living room didn't work the whole time we were there and we were told it was being ordered. Both very minor, and didn't affect the fabulous time we had on our vacation! We didn't want to leave! Thank you so much, Kevin, for sharing your beautiful villa with our family. It was a vacation we will never forget and we hope to be back soon!!
Families with Teenagers,
Families with Young Children,
Owner's Response: Hi Michele, thanks for posting your kind review on vrbo website. I'm glad everything went smoothly for you regarding the booking and that the home proved a success with the children in the games room and pool. Sorry about the TV remote - this was only discovered being faulty days before your arrival and unfortunately there is a back order for the replacement controller. Not sure where you got the impression about starter pack of laundry detergent but this never came from me ?? All very minor as you said and look forward to hearing from you in the future where perhaps I can make up for the broken remote !!! Kind Regards, Kevin & Family
Helpful votes: 1/1
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